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All Accor

Global hotel management, franchising, loyalty program

Floor Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeVienna, Austria€2.4k /moIn-person

About the Job

Requirements

  • Experience as a Floor Manager or Supervisor in a restaurant.
  • Ability to guide and lead a team, set the pace, and create an environment where team members can feel comfortable and develop.
  • Ability to anticipate guest needs.
  • Attention to detail and ability to manage multiple tasks while maintaining oversight in stressful situations.
  • Openness to trying new approaches.

Responsibilities

  • Create a relaxed and pleasant atmosphere where guests feel comfortable and enjoy their stay.
  • Ensure the restaurant and bar areas meet health and safety requirements during every shift.
  • Conduct daily briefings for the restaurant and bar team.
  • Coordinate and manage the reservation system.
  • Prepare seating plans based on the expected number of guests.
  • Support stock management, ordering, and inventory in the food and beverage area.
  • Assist with onboarding and developing the food and beverage team.
  • Create staff schedules according to staffing needs.
  • Manage the cash desk and submit daily revenue reports in line with hotel standards.
  • Ensure smooth service in the bar and restaurant areas.
  • Ensure the restaurant is opened and closed safely.
  • Work closely with the kitchen team on menu design, service processes, and product availability.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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