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ViaSat

Delivers subscription-based satellite internet services

Secure Enterprise Training Manager

Instructional Design & Curriculum DevelopmentConfirmed live in the last 24 hours
Full-timeCarlsbad, CA, USA$140.5k - $261k /yr

About the Job

Requirements

  • At least 6 years of technical experience with a broad understanding of networking, network design and integration, networking equipment, and the logical and physical technologies used by the products.
  • At least 4 years of experience as an instructional trainer.
  • Proficiency in delivering classroom and on-the-job training, including interacting and communicating with diverse work groups while maintaining control of the learning environment and outcome.
  • Demonstrable experience developing course designs, course materials, student resource materials, educational aids, and similar educational materials.
  • Advanced working knowledge of Microsoft Office.
  • Ability to work closely with internal subject matter experts to capture and document information and processes.
  • Experience developing eLearning programs using SCORM/AICC tools such as Claro, Lectora, Articulate, or Captivate.
  • Bachelor’s degree in Information Technology, Computer Science, or a relevant technical field, or equivalent experience.
  • U.S. citizenship is required for this U.S. Government position.
  • Active DoD Secret clearance.
  • Ability to travel up to 25% both within and outside the continental United States.

Responsibilities

  • Lead the development and execution of technical training programs supporting enterprise cybersecurity systems, secure infrastructure, and government compliance requirements.
  • Serve as the lead training manager and training architect, working with Business Development, Sales, and Support teams to deliver training for internal and external customers.
  • Use industry-standard development tools to produce computer-based training, train-the-trainer programs, and course curricula for certified training packages.
  • Lead multiple training projects simultaneously.
  • Apply instructional design principles in varied environments.
  • Collaborate with in-house experts from operations teams to detail, validate, and reference technical information and standard methodologies.
  • Travel to deliver training sessions for customer and vendor installation and maintenance personnel.
  • Design and develop training courses using effective methodologies to organize content and information flow.
  • Contribute to team deliverables and customer satisfaction through effective teamwork.
  • Establish and maintain working relationships with internal resources, channel partners, and third-party vendors to ensure curriculum requirements are met and maintained.
  • Work with Support Teams and Sales to understand trending issues, resolutions, and process improvements, then integrate and update training content and delivery.
  • Ensure training staff maintain and develop their skills as technology and product offerings evolve.

Desired Qualifications

  • At least 2 years of experience as a training manager with supervision of direct reports.
  • Knowledge and understanding of learning management systems and learning content management systems.
  • Knowledge of COMSEC handling requirements and familiarity with government requirements.
  • Ability to communicate with internal colleagues and external clients, manage expectations, set boundaries, and manage deliverables.
  • Ability to collaborate with Sales, Business Development, and Solutions Architects to identify training opportunities and ensure the sales team understands the scope and restrictions of available training.
  • Attention to detail in delivery and in creating and proofreading materials, establishing priorities, and meeting deadlines.
  • Ability to develop, use, and follow curriculum guides.
  • Ability to read, create, and translate networking diagrams.

About the Company

ViaSat

Delivers subscription-based satellite internet services

Viasat provides high-speed satellite internet access for residential, business, and government customers, especially in areas where traditional broadband is limited. The service works by connecting customers to a global high-capacity satellite network through subscription-based plans (with different speeds and data allowances) and is supported by customer hardware such as modems and antennas. In addition to consumer internet, Viasat signs contracts with government and enterprise clients for specialized communication solutions. Compared with some competitors, Viasat relies on a broad satellite network to reach remote regions worldwide and serves a diverse mix of customers, including households, businesses, and government entities, sometimes offering savings on selected plans. The company’s goal is to provide reliable, high-speed internet connectivity across the globe, expanding access to underserved areas through its satellite technology and services.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Carlsbad, CA
Founded
1986

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