Program Manager
About the job
- 6–10 years of experience, preferably in hospital operations, healthcare program management, strategy, transformation, or operational excellence.
- Hospital operations and healthcare process knowledge.
- Program and project management skills.
- Ability to coordinate multiple stakeholders.
- KPI, SLA, and performance management skills.
- Process improvement and operational excellence skills.
- Revenue and cost management skills.
- Analytical and problem-solving skills.
- MIS, dashboards, and management reporting skills.
- Strong Excel and PowerPoint skills.
- Stakeholder and senior-management communication skills.
- Change management and implementation skills.
- Ability to manage multiple projects simultaneously.
- Lead and manage strategic and operational programs across one or multiple hospital units.
- Develop detailed project plans, timelines, milestones, ownership matrices, and implementation roadmaps.
- Coordinate with clinical and non-clinical departments to ensure smooth execution of initiatives.
- Track key operational KPIs including patient flow, TAT, bed utilization, OT utilization, revenue, cost, productivity, patient satisfaction, and service quality.
- Identify operational gaps and lead process-improvement initiatives using structured problem-solving, RCA, CAPA, and workflow redesign.
- Drive standardization of SOPs and operating processes across hospital departments and locations.
- Establish governance mechanisms including weekly/monthly reviews, dashboards, MIS, escalation matrices, and action trackers.
- Monitor project risks, dependencies, budgets, resource requirements, and implementation challenges.
- Support hospital leadership in annual operating plans, business plans, budgeting, and performance reviews.
- Lead initiatives related to revenue growth, cost optimization, operational efficiency, and productivity improvement.
- Partner with finance and revenue-cycle teams to identify opportunities for improvement in billing, collections, payer processes, and revenue realization.
- Work with quality teams on NABH, patient safety, compliance, audit readiness, and continuous improvement programs.
- Support digital transformation projects involving HIS, EMR, dashboards, automation, and hospital technology platforms.
- Manage vendor and external partner coordination where required.
- Prepare management presentations, program updates, business cases, and performance reports for senior leadership.
- Ensure timely closure of action items and measurable realization of program benefits.
- MBA / PGDM in Healthcare Management, Hospital Administration, Operations, or equivalent qualification.
- Exposure to multi-hospital or multi-site operations.
- Exposure to hospital commissioning or expansion projects.
- Exposure to P&L / business operations.
- Exposure to revenue-cycle improvement.
- Exposure to NABH / quality initiatives.
- Exposure to HIS / EMR implementation.
- Exposure to patient-experience improvement.
- Exposure to Lean / Six Sigma / process transformation.
- Exposure to PMO or enterprise transformation programs.
About the company
2070 Health operates as a venture studio in India that identifies unmet healthcare needs and builds patient-centric health companies, offering validation, founder matching, seed capital, a ready tech stack, clinical input, marketing, and go-to-market support while taking ownership stakes for exits in 5–7 years. It begins with research-driven validation, pairs validated concepts with founders, and deploys a platform across three focus areas: omnichannel care delivery in India, B2B services for global health organizations, and B2B SaaS for healthcare systems and pharma companies. Its differentiator is combining the venture-studio model with deep healthcare domain knowledge and hands-on support, emphasizing patient-centric omnichannel delivery and backed by experienced leaders and W Health Ventures. Its goal is to launch 12–15 new health ventures in five years and scale them toward exits, expanding patient-centric care and B2B health solutions for India and global partners.
Company Size
51-200
Company Stage
Seed
Total Funding
$30M
Headquarters
Mumbai, India
Founded
2023
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Simplify's Take
What believers are saying
- Everhope Oncology raised $10 million in March 2025 and opened Gurugram's 15-bed daycare.
- Speciality Surgical Oncology took $2.8 million from Everhope in December 2025.
- 2070 Health listed multiple roles in June 2026, including Everhope Oncology and BabyMD hiring.
What critics are saying
- 2070 Health depends on expensive, regulated care delivery; oncology hiring and clinics burn capital fast.
- Nivaan, BabyMD, and Everhope need physician recruitment, slowing expansion if talent tightens in 2026.
- A failure of Everhope's unit economics would strand 2070 Health in cash-hungry venture building.
What makes 2070Health unique
- 2070 Health co-builds ventures with Narayana Health and W Health Ventures, not just funds them.
- Everhope Oncology launched March 2025 with Narayana Health, pairing capital with hospital infrastructure.
- Its platform supplies technology, clinical, and go-to-market support to portfolio founders.
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Benefits
- Health Insurance