What You’ll Do

• Partner with engineering and design to create seamless end to end experiences in collaboration with our partners
• Drive the decisions that impact how partners bring potentially thousands of customers on-board to Plaid in a scalable manner
• Think strategically about Plaid’s relationship with Payment Processor Partners to identify and execute on new win-win opportunities with them
• Own the tools that our Partners use to on-board their customers onto Plaid, any API endpoints that we provide to partners and product integrations that you determine will drive a much stronger Plaid network of Fintech apps, users and Financial Institutions

What Excites You

• Setting a long-term vision and strategy. Partnership sits at the foundation of our customer experience - let’s get ambitious!
• Being at the center of important work that matters to multiple stakeholders in the Plaid network; be it Partners, our Financial Institutions or Developers.
• Having significant business impact. The choices you make will have important knock-on effects across the customer journey. Exciting opportunity to move the needle.
• Continuous improvement and sensible prioritization. There’s always more to do - it’s up to you to decide what we should do, why, and when!
• Understanding and influencing our partners’ product roadmaps to improve the customer experience, API performance, reporting and overall efficiency and scalability of the product and partner relationships.
• Showing results.
• Working with an amazing team!

What Excites Us

• Meaningful track record (7+ years) in Product Management. You will be the primary product owner of our Partnerships roadmap. 
• Strong stakeholder management. You will be working closely with a cross-functional group comprised of Go-To-Market, Design, Engineering and Business Operations (to name a few) to ensure the team is aligned and marching towards strong outcomes. 
• Partner centricity. You will be a key leader in making sure our partners don’t just have a good experience with Plaid, but a great one. 
• First principles. We have a strong bias towards operating in first principles on this team so we can create win-win models for partners, users, customers and scale an overall ecosystem.
• Business Operator. You are comfortable making choices that influence not just product or engineering but a multitude of teams while leading with empathy and decisiveness. Drive business outcomes.  
• Metrics and impact mindset. You’ll sit at the center of our customer experience. How do we better activate Dashboard for growth? What does success look like?
• A willingness to learn about new technologies. You will be working with our partners to push their adoption.