J

J.Jill

Retailer of women's apparel and accessories

Assistant Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeMashpee, MA, USAIn-person

About the Job

Requirements

  • At least 1 year of experience in a leadership role; 2+ years of women’s specialty retail experience is preferred.
  • Ability to support and develop high-performing teams.
  • Strong customer service skills and ability to build lasting customer relationships.
  • Experience analyzing business trends and executing action plans.
  • Passion for fashion, styling, and merchandising.
  • Ability to communicate across different organizational levels and adjust messaging for diverse audiences.
  • Ability to manage ambiguity with confidence.
  • Availability to work a flexible schedule, including weekends, evenings, and holidays.
  • Ability to perform extensive standing, walking, reaching, bending, pushing and pulling, and moving around the store; hang and fold merchandise; climb ladders; operate point-of-sale registers and company mobile devices; occasionally operate a trash compactor where applicable and use a hand truck; lift and carry up to 30 pounds; and participate in joint or team lifts.

Responsibilities

  • Act as a role model and develop and maintain strong customer relationships through genuine interactions.
  • Support community engagement initiatives to strengthen the brand’s presence.
  • Assist in hiring, training, and developing a high-performing team that embodies company values.
  • Lead by example and provide coaching and support to ensure team success; identify and celebrate individual and team successes.
  • Help drive store performance by analyzing sales trends, setting goals, executing strategies, and communicating with the team to meet or exceed targets while ensuring a seamless shopping experience.
  • Maintain deep knowledge of products to provide personalized styling recommendations and help customers feel confident in their choices.
  • Support daily store operations, manage inventory, lead floor sets, and uphold visual merchandising standards in line with company guidelines.
  • Take ownership of assigned responsibilities, address challenges proactively and with a solution-oriented mindset, and support the Store Manager in overall store success.
  • Navigate communication settings across organizational levels and adjust messaging for different audiences.
  • Perform additional responsibilities as assigned to support store success.

Desired Qualifications

  • 2+ years of women’s specialty retail experience.

About the Company

J.Jill

Retailer of women's apparel and accessories

J.Jill sells women's apparel, accessories, and footwear through both online and physical stores, with a focus on inclusive sizing that covers misses, petite, tall, and plus. Its products come in seasonal collections that are refreshed regularly to reflect current fashion trends. Customers shop through direct sales of clothing and accessories, and can use the brand’s own credit card, which offers benefits and discounts.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Tilton, NH
Founded
1959

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