Bath Planet

Bathroom remodeling with acrylic products

Call Center Representative

Customer SupportConfirmed live in the last 24 hours

Full-timeWest Monroe, LA, USANo salary listedIn-person

About the Job

Requirements

Reliable and dependable work habits.
Strong time management and interpersonal skills.
Ability to multitask and prioritize daily workload.
Strong verbal and written communication skills.
Friendly, conversational, and engaging phone presence.
Self-motivation and a strong work ethic.
Willingness to learn.

Responsibilities

Enter data.
Schedule and confirm appointments.
Answer inbound calls and make outbound calls.
Coordinate and complete administrative tasks.
Order materials.
Assist with client interactions by answering phones and emails, supporting showroom visits, and providing product knowledge and product integration.
Schedule leads, service calls, installations, and client appointments.
Maintain accurate lead and client information in the company's customer relationship management system.
Provide daily support to on-site management.
Process payments and finance applications.
Make follow-up calls to collect balances upon project completion.
Occasionally participate in local home shows and events.

Desired Qualifications

Basic knowledge of and experience with customer relationship management systems.
General knowledge of construction.
Experience with bookkeeping.

Call Center Office Representative

Schedule: Monday-Friday, 11:00 AM to 8:00 PM

Creating a fresh solution to bath remodeling, Tubbs by Grubbs / Bath Planet of Louisiana offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers, and consumers with accessibility needs. We were created to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and have extended that level of quality into all our products.

Our Ideal Candidate Will Possess:

Reliable and dependable work habits
Excellent time management and interpersonal skills
Energy and enthusiasm with a positive attitude
Ability to multitask and prioritize daily workload
Strong verbal and written communication skills
Friendly, conversational, and engaging phone presence
Basic knowledge and experience with CRM systems preferred
General knowledge of construction is a plus
Self-motivated with a strong work ethic
Experience with bookkeeping preferred
Willingness to learn

Job Duties Include, But Are Not Limited To:

Data entry
Scheduling and confirming appointments
Answering inbound calls and making outbound calls
Coordinating and completing administrative tasks
Ordering materials
Assisting with client interactions, including answering phones and emails, showroom visits, product knowledge, and product integration
Scheduling leads, service calls, installations, and client appointments
Maintaining accurate lead and client information in the company's CRM system
Providing daily support to on-site management
Processing payments and finance applications
Making follow-up calls to collect balances upon project completion
Occasionally participating in local home shows and events

Hours: 11:00 AM - 8:00 PM

This position is ideal for someone who enjoys working with customers, staying organized, and being part of a fast-paced team environment.

About the Company

Bath Planet

Bathroom remodeling with acrylic products

Bath Planet is a nationwide bathroom remodeling provider focused on quick, affordable renovations for homeowners. It offers bathtub replacements, shower installations, walk-in tubs, and wall surround systems using durable acrylic products that require little maintenance. The process typically starts with free design consultations, and projects are completed by a network of independently owned and operated dealers who sell both labor and materials in bundled pricing. Projects often take just a few days, minimizing disruption for homeowners. The company differentiates itself through localized service by its dealer network, bundled pricing that covers both products and labor, and a strong emphasis on customer satisfaction supported by positive testimonials. Its goal is to help homeowners upgrade their bathrooms with lasting, easy-to-maintain solutions at a predictable, affordable price.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Libertyville, IL
Founded: 2006

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