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CrossCountry Mortgage

Originates and services home loans nationwide

Outside Loan Originator

Field SalesConfirmed live in the last 24 hours
Full-timeBoise, ID, USANo salary listedIn-person

About the Job

Requirements

  • An active Nationwide Mortgage Licensing System (NMLS) license is required.
  • Experience proactively soliciting new business is required.
  • Knowledge of retail product philosophy, policy, underwriting, procedures, documentation, and systems is required.
  • Knowledge of mortgage products and programs is required.
  • Excellent analytical skills are required to evaluate credit requests and determine trends in a given marketplace.
  • The ability to work independently, take initiative, and apply feedback effectively is required.
  • Excellent communication and relationship-building skills are required.
  • Proficiency in standardized software applications, including Microsoft Word, Excel, PowerPoint, and Outlook, is required.

Responsibilities

  • Originate residential mortgage loans.
  • Build and maintain Realtor, builder, and partner relationships.
  • Analyze potential loan markets and develop referral networks to locate prospects for loans.
  • Market CrossCountry Mortgage products to individuals and firms, promoting services that may meet customers’ needs.
  • Leverage technology and local support to grow efficiently.
  • Meet with applicants to obtain information for loan applications and answer questions about the process.
  • Analyze applicants’ financial status, credit, and property evaluations to determine the feasibility of granting loans.
  • Explain available loan types and credit options, including the terms of those services.
  • Generate complete loan applications with corresponding documentation.
  • Improve loan applications and documentation by informing applicants of additional requirements.
  • Deliver a high-level borrower experience from application through closing.
  • Answer customer questions and respond to requests.
  • Handle customer complaints and take appropriate action to resolve them.
  • Own communication with the real estate agent or referral source.
  • Confer with processing and underwriting teams to help resolve mortgage application problems.
  • Maintain job knowledge through educational opportunities, professional publications, personal networks, and professional organizations.
  • Participate in mortgage sales activities, including attending closings and open houses and conducting company seminars, trainings, and other lead-generating activities.

Desired Qualifications

  • Mortgage origination experience is preferred.
  • Experience with Encompass is preferred.

About the Company

CrossCountry Mortgage

Originates and services home loans nationwide

CrossCountry Mortgage provides home loan and mortgage refinancing solutions tailored to individuals, serving first-time homebuyers, current homeowners looking to refinance, and borrowers seeking renovation loans. It operates through an online platform and a nationwide network of loan originators across the United States, and it also services existing loans. The company earns revenue from interest on loans, origination fees, and related financial services. Its process combines online application with hands-on guidance from local loan originators, aiming for fast approvals and personalized service. Distinguishing factors include its wide geographic reach, a strong emphasis on customer education, and a direct, consultative approach through a network of loan professionals. The goal is to help more people achieve homeownership and financing goals by offering tailored loan options, clear information, and efficient processing.

Company size
5,001-10,000
Company stage
Debt Financing
Total funding
$2.7B
Headquarters
Cleveland, OH
Founded
2003

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