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Dallas County

Texas county government

Clerk 4

Administrative SupportConfirmed live in the last 24 hours
Full-timeDallas, TX, USA$19.82 - $24.35In-person

About the Job

Requirements

  • Graduation from an accredited high school or GED program.
  • Four years of job-related experience, or 60 college credit hours, or a combination of the two.
  • Ability to type 35 words per minute or 70 keystrokes per minute and knowledge of computer applications and standard word-processing software.
  • Candidates for clerical, administrative, or secretarial positions must pass at least one skills test, selected according to the position and department's operational needs. Tests may include 10-key, coding, data entry, filing, grammar, math, Microsoft Excel, Microsoft Word, proofreading, spelling, sorting, or timed typing.
  • Ability to understand and follow written and verbal instructions, organize and process work, and establish and maintain effective working relationships with County employees and the public.
  • For Juvenile Department positions, ability to work with juveniles who may have committed dangerous or aggressive acts and a high tolerance for emotionally demanding or stressful work environments.
  • May require prolonged sitting, standing, and walking, and the ability to lift and carry up to 25 pounds unassisted.

Responsibilities

  • Provide guidance and training to staff and others as a subject matter expert and team leader, including developing policies and procedures, coordinating and monitoring tasks, updating and training staff on policies and procedures, and preparing training materials and aids.
  • Prepare routine correspondence, complete forms and other documents, and serve as a liaison to other departments and the public.
  • Research, compile, and analyze data to respond to inquiries, problems, issues, and exceptions, and resolve discrepancies.
  • Collect, input, and reconcile data, funds, or inventories, and prepare reports.
  • Verify the accuracy of information, policies, procedures, and accounts to ensure follow-through and compliance with applicable County, State, and Federal statutes.
  • Use department-specific and county-wide specialized and general computer systems for data input, retrieval, purchasing, inventory, and related tasks. Provide routine computer support to the section as needed, including accessing data, ordering supplies, maintaining inventory, generating and maintaining reports and schedules, training clerical staff on computer applications, resolving routine problems, and coordinating with Information Technology services.
  • Stay informed of changes in laws, policies, and procedures that affect the section or area, and review section materials to ensure changes are reflected.
  • Assist with employee-related matters as needed, including participating in interviews, maintaining time and attendance data, reconciling payroll-related issues, coordinating leave activities, and ensuring employees receive appropriate training.
  • Perform other duties as assigned.

Desired Qualifications

  • Experience in a customer service environment is a plus.

About the Company

Dallas County

Texas county government

Dallas County is a county government serving residents and communities in Dallas County, Texas. The county administers courts, elections, public health, justice, records, infrastructure, human services, and other local government programs. It serves residents, businesses, visitors, partner agencies, and communities across Dallas County. Its operating model centers on elected offices and departments operating under public law, budgets, civil-service rules, and countywide administrative systems. Teams work across public health, justice, administration, technology, facilities, finance, records, and community services. Teams support coordinated daily delivery.

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