As a Content Writer on the Product Education team, you’ll design and build content that can drive feature adoption for new elements in our products or get our customers maxing out their potential on our platforms. You’ll be creating the kinds of guides, courses, and documentation that build confidence in our customers and speak to the human elements of our technologies and communities.

Most of your time will be spent creating content, but you’ll also help the team develop and enhance the ways we deliver ongoing customer education to the commercial real estate, tenant experience, and property management world. A passion for teaching and learning with your unique skillset is a big deal. 

Our platform—and the world of shared spaces—is evolving all the time. If you like taking multifaceted topics and turning them into simple, engaging, and educational content, then you’re in the right place.

To thrive in this role, you should have a strong background in professional writing and a good sense of adult learning and educational design to deliver the best possible solutions at the most advantageous times. Solid knowledge of SaaS companies, commercial real estate or property management, content creation tools (graphic design, video editing, CSS, shoebox dioramas), or learning management systems is a huge bonus. More than anything, you like taking complicated topics and turning them into simple, engaging material that helps people out.

Here’s what you can expect as a Content Writer:

• You’ll always be making stuff—articles, interactive courses, exams, micro-learnings, internal guides, graphics, whatever you like. 
• You’ll take writing seriously—we’re very dedicated to honing our skills and delivering the clearest and most engaging content we possibly can.
• You’ll take an active hand in curriculum development, learner assessment, and content delivery to make sure people are learning the right things at the right times.
• You’ll be an asset to the platform—bridging gaps between product teams, internal stakeholders, and the folks in the product day to day.
• You’ll be collaborating constantly—engaged in feedback, suggestions, criticism, fact-finding, team writing, product discovery, and everything else it takes to make high quality work in a rigorous creative process.

What VTS Values & How We Show It

• Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees! 
• Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches! 
• Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees! 
• Move as One - We work in an open floor plan to promote cross-functional collaboration. 
• Take Ownership - Be an owner of the company you’re building with our equity packages. 
• Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more!

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