UDR Specialist

Why Work for KeHE?

• Full-time
• Pay Range: $23.72/Hr. - $23.72/Hr.
• Shift Days: M-F, Shift Time: 8:00 AM
• Benefits after 30 days
  • Health/Rx
  • Dental
  • Vision
  • Flexible and health spending accounts (FSA/HSA)
  • Supplemental life insurance
  • 401(k)
  • Paid time off
  • Paid sick time
  • Short term & long term disability coverage (STD/LTD)
  • Employee stock ownership (ESOP)
  • Holiday pay for company designated holidays

Overview

At KeHE, we’re obsessed with creating solutions, unboxing potential, and serving others – and it all starts with you. As an employee-owned distributor of natural and organic, specialty, and fresh products, we’re committed to making a positive impact and scaling our success together. With a culture that fosters development and opportunity, you’ll be embarking on a career that’s moving forward. When you join KeHE, you’re becoming part of a team that is a force for good.

Primary Responsibilities

The UDR Specialist is a cross-functional role within the Inventory Control team, serving as the primary owner of the UDR process from receipt to resolution. This role sits at the intersection of Supply Chain, Supplier Management, DC Warehouse Operations, and Inventory Control, requiring someone who can execute structured daily standard work on the floor while driving disposition timelines, managing partner escalations, and maintaining proactive outreach across business partners. Cycle count execution and receiving discrepancy audits round out the daily workload, grounding this role firmly in the operational rhythm of the DC. As with all positions at KeHE Distributors, we expect that all actions will be consistent with KeHE’s Mission, Vision, and Values.

Essential Functions

DUTIES, TASKS AND RESPONSIBILITIES:

UDR Processing and Disposition Ownership 

• Conduct twice-daily rack audits and daily DC walks across all temp zones, confirming rack contents accurately reflect current UDR status and no product is unlocated or misplaced on the floor.  

• Maintain the UDR Tracking File as a live, accurate record, reconciling daily against physical audit findings and PO flow while ensuring visibility for IC leadership.  

• Review aged disposition cases daily, driving resolution through direct coordination with internal business partners and proactively identifying trends that require escalation or process correction.  

• Escalate stalled cases to the IC Analyst or IC Manager with clear documentation, supporting context, and a recommended path forward. 

Cross-Functional Coordination 

• Serve as the primary IC point of contact for Supply Chain, Supplier Management, and DC Operations on all UDR-related inquiries, escalations, and resolution follow-through.  

• Initiate and maintain proactive outreach cadences with UDR coordinators and partner teams, owning follow-up and prevention of UDRs aging beyond 30 days.  

• Field and respond to escalations from partner teams within SLA, investigating root- cause and communicating findings with supporting documentation and data-backed context. 

Cycle Count Execution 

• Execute scheduled cycle counts and walk-off counts daily, maintaining the 98% accuracy standard.  

• Self-assign and manage daily count workload, integrating count responsibilities around UDR standard work and coordination priorities.  

• Maintain active equipment certifications across all required vehicle types (VHP, Reach Truck, Picker). 

Minimum Requirements, Qualifications, Additional Skills, Aptitude

SKILLS, KNOWLEDGE AND ABILITIES:

• Prior experience with UDR, VFR, DAP, Salvage, or Donation protocols in a food distribution or CPG environment.  
• Familiarity with inbound receiving processes and ability to recognize and document discrepancy patterns across POs.  
• Self-directed, organized work style with ability to prioritize competing daily demands without step-by-step direction. 
• Demonstrated ability to communicate effectively and professionally across multiple organizational functions including operations, supply chain, and supplier-facing teams is required.  
• Ability to manage a structured daily standard work cadence while balancing concurrent coordination demands and competing priorities.  
• Proficiency navigating WMS platforms; NTS experience preferred.  
• Ability to obtain and maintain VHP, Reach Truck, and Picker certifications.  
• Proficiency in Excel and Outlook.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent required; associate or bachelor's degree in supply chain, logistics, business, or a related field, or equivalent demonstrated work experience, preferred.  

• 2–3 years of experience in a warehouse, distribution center, inventory control, or supply chain support role with familiarity of inbound processes.  

PHYSICAL REQUIREMENTS:

• Work performed in both office and warehouse environments.
• Ability to sit, stand, walk, and move throughout distribution centers for extended periods.
• Use of computers, keyboards, and office equipment.
• Occasional bending, lifting, or reaching required.
• Must be able to work in ambient, cooler, and freezer temperature zones (minus 10 to 40 degrees)
• Fast-paced environment with occasional evening or weekend work.

Equal Employer Opportunity Statement

KeHE Distributors provides equal employment opportunities to all employees and applicants for employment and prohibits all forms of discrimination and harassment on the basis of race, color, religion or faith, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training as well as the administration of all Human Resources and Talent Acquisition processes.