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Carrier Global

HVAC, refrigeration, and fire and security solutions

Commercial HVAC Service Sales Manager

Field SalesConfirmed live in the last 24 hours
Full-timeSan Leandro, CA, USAIn-person

About the Job

Requirements

  • At least 5 years of progressive sales, business development, account management, or sales leadership experience within HVAC, building systems, mechanical services, controls, or energy services.
  • At least 2 years of experience leading, coaching, and developing sales teams.
  • A high school diploma or GED.
  • Preferred: A bachelor's degree in Business, Engineering, Mechanical Systems, Construction Management, or a related discipline.
  • Preferred: Deep understanding of HVAC asset lifecycle management, including maintenance strategies, capital planning, modernization programs, equipment replacement, controls optimization, energy management, and digital service solutions.
  • Preferred: Strong financial and business acumen, including expertise in return on investment analysis, lifecycle cost analysis, total cost of ownership, budgeting, forecasting, profitability management, and business case development.
  • Preferred: Demonstrated ability to attract, develop, retain, and promote top sales talent through effective coaching, succession planning, and employee development programs aligned with Experience, Exposure, and Education (3E's).
  • Preferred: Working knowledge of Microsoft Office, including Excel, Word, and PowerPoint, and customer relationship management software.

Responsibilities

  • Lead and inspire a high-performing, customer-centric consultative sales team focused on helping customers optimize the performance, reliability, sustainability, and lifecycle value of their building assets.
  • Drive achievement of financial objectives by delivering sustainable growth in orders, revenue, and profitability across service agreements, repairs, modernizations, controls, digital solutions, rentals, and other strategic service offerings.
  • Develop a sales culture centered on understanding customer business objectives and aligning operating expenditure and capital expenditure solutions that deliver measurable business outcomes, reduce risk, improve asset performance, and create long-term customer value.
  • Coach, mentor, and motivate sales professionals to identify, generate, advance, and close opportunities through a disciplined consultative selling process that emphasizes customer needs and value-based solution development.
  • Remove organizational obstacles and provide proactive support to the sales team to accelerate opportunity progression, improve win rates, and enhance overall sales productivity.
  • Execute a rigorous Management Operating System, including territory planning, account planning, pipeline management, opportunity reviews, forecasting, activity management, and customer engagement strategies, to ensure predictable growth.
  • Optimize sales coverage models and resource deployment to maximize market penetration, customer engagement, and strategic account development across assigned territories and vertical markets.
  • Expand and retain recurring revenue streams through effective installed-base management, customer retention initiatives, service agreement growth, and lifecycle-based sales strategies.
  • Champion the adoption and commercialization of innovative solutions, including digitally enabled services, healthy buildings offerings, sustainability initiatives, energy optimization programs, and other emerging technologies that create differentiated customer value.
  • Foster strong partnerships with operations, engineering, service delivery, finance, and leadership teams to ensure seamless customer experiences and successful execution of customer commitments.
  • Conduct meaningful coaching and development sessions with each team member, providing timely feedback, sales strategy guidance, and professional development opportunities that strengthen individual and team performance.
  • Serve as a trusted leader who balances strategic vision with day-to-day execution while maintaining a focus on customer success, employee development, operational excellence, and profitable business growth.

About the Company

Carrier Global

HVAC, refrigeration, and fire and security solutions

Carrier Global provides intelligent climate and energy solutions for residential, commercial, and industrial sectors, including HVAC, refrigeration, and fire and security systems. It sells equipment and related services and is transitioning from a hardware maker to a digital solutions provider that uses building automation and energy management. The company differentiates itself through a global footprint, a broad product portfolio, and a strategy of digital transformation supported by selective acquisitions while shedding non-core assets. Its goal is to help customers improve building efficiency, reliability, and safety by integrating physical equipment with digital technologies.

Company size
10,001+
Company stage
IPO
Headquarters
Palm Beach Gardens, FL
Founded
2003

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