Business Office Manager - Franklin Surgery Center

Overview

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization. 

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.  

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values: 

• Clinical quality 
• Integrity 
• Service excellence 
• Teamwork 
• Accountability 
• Continuous improvement 
• Inclusion 

Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.    

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will. 

Responsibilities

Provide operational support to the facility by performing various business office functions. These functions are to include (but not limited to):  Human Resources, Medical Records, Credentialing, Admissions/Intake, Accounts Payable, Billing, Collections, Clinical Logs, month end reporting and other duties as assigned.

Key Responsibilities:

• Coordinate the Business Office team and functions to ensure our operations run smoothly and efficiently
• Responsible for direct supervision of non-medical personnel, including orientation, ongoing coaching and annual evaluations
• Responsible for human resource procedures
• As a working manager, is the backup to all business office teammates
• Ensures that administrative and accounting procedures are carried out timely and accurately and monitors reports
• Responsible for office supplies and equipment and is main contact for building maintenance items
• Acts as liaison with billing company, building maintenance and housekeeping companies which includes contract evaluation and negotiations
• Responsible for the timely and accurate completion of payroll and forward to corporate for processing.
• Works closely with Clinical Director so that the flow of the overall operation is most efficient, reporting all activities to the Administrator.
• Works closely with the Administrator to promote the utilization of the Surgery Center.
• Responsible for the accurate interpretation and implementation of the terms of contracts with all third-party payers.
• Answers telephone as needed
• Demonstrates competency in performing job task and in operating equipment on an annual basis
• Performs other miscellaneous administrative duties as needed

Qualifications

• Associate degree required (Bachelors preferred), or High School Diploma/GED with equivalent work experience
• 5 years of experience in a medically- related environment required- surgery center experience a plus
• Supervisor of non-medical teammates required
• Medical terminology knowledge required
• Experience with patient admissions, scheduling, medical office operations desired
• An understanding of how insurance processes work including the verification process required
• Computer experience, Excel, Word, Medical Billing Software and Applications.
• Experience with SharePoint and Survey monkey preferred but not required
• Good communication skills and phone etiquette.

USD $85,000.00/Yr. USD $105,000.00/Yr.