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LaunchTech

Information assurance, IT modernization, operations support

Junior IT Professional Administrator

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-time$68k - $75k /yr

About the Job

Requirements

  • Have at least 2 years of general full-time work experience; this requirement may be reduced with completion of advanced education.
  • Have at least 1 year of directly related IT experience.
  • Hold a current DoD 8570 IAT Level II certification, such as Security+ or Systems Security Certified Practitioner.
  • Be able to lift and carry 25 pounds.
  • Be able to move around a large complex facility, perform work under desks, and handle other physical aspects of the position.
  • Hold an active DoW Secret security clearance.
  • Have strong written and verbal communication skills.
  • Maintain professional behavior and dress for a customer-facing position.

Responsibilities

  • Conduct day-to-day administration of hardware, software, networks, and users.
  • Provide in-person and phone support to MDA end users by troubleshooting computers, printers, software, operating systems, and Office products.
  • Install hardware, including laptops, desktops, and monitors, at end-user offices.
  • Contribute to large-scale projects and events.
  • Travel as needed for the position.

Desired Qualifications

  • Have previous customer service experience and prior experience working in a DoD environment.

About the Company

LaunchTech

Information assurance, IT modernization, operations support

LaunchTech helps government and enterprise clients protect and modernize their technology systems across three core areas: Information Assurance & Cybersecurity, Enterprise IT Modernization and Support, and Mission and Operations Support. It works by assessing current systems, designing secure architectures, implementing modern technologies, and providing ongoing security and operations support. It differentiates itself through ownership by women, minorities, and a service-disabled veteran, plus certifications such as 8(a), SDVOSB, EDWOSB, HUBZone, NMSDC, WBENC, NaVOBA, Disability:IN that enable diverse and set-aside contracting. Its goal is to keep infrastructure and data secure, compliant, and resilient while delivering reliable support to meet mission needs.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Huntsville, AL
Founded
2016

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