Paytm Labs

Digital payments, loans, investments, and insurance

Program Manager - Global Expansion

Program ManagementConfirmed live in the last 24 hours

Full-timeNoida, Uttar Pradesh, IndiaNo salary listedIn-person

About the Job

Requirements

Six to nine years of experience in program management, technical program management, or product operations within fintech, digital payments, e-commerce, or fast-growing global technology platforms.
Proven track record managing multi-stakeholder international programs from inception to commercial go-live.
Demonstrated ability to align internal technology and product units with external partners, banking, vendor, or regulatory partners across different geographies.
Strong understanding of software development lifecycles, product roadmapping, API integrations, and digital payment ecosystems.
Bachelor’s or Master’s degree in Engineering, Technology, Business Administration, or a related field.
Use AI-driven productivity tools for automated documentation, meeting summaries, and multi-market status aggregation.
Implement AI tools for risk analysis, timeline forecasting, and dependency tracking across complex multi-team roadmaps.
Continuously experiment with AI capabilities to optimize workflow automation, communication channels, and program reporting.
Demonstrate accountability for driving international projects to completion across regional complexities.
Operate with urgency to remove execution blockers and coordinate cross-functional alignment.
Adapt to dynamic, high-growth environments with evolving priorities and distributed cross-cultural teams.
Communicate and manage stakeholders effectively to negotiate timelines, align goals, and foster partnerships.
Demonstrate consistent career progression, sustained program delivery, and meaningful tenure in previous organizations.

Responsibilities

Lead end-to-end program management for international launches, defining milestones and governance frameworks and driving operational readiness across internal and external stakeholders.
Oversee roadmap planning and development delivery for international markets, aligning engineering, product, and business goals to deliver market-specific solutions.
Coordinate internal engineering, product, legal, finance, risk, and compliance teams with external banking, regulatory, and corporate partners to streamline expansion workflows.
Serve as the primary escalation point to troubleshoot operational bottlenecks, technical dependencies, and cross-team friction, ensuring execution proceeds smoothly.
Establish transparent program tracking frameworks, identify cross-border operational or technical risks, and present actionable mitigation plans to senior leadership.

Desired Qualifications

Hands-on experience with cross-border payments, market launches, or international entity or corporate setup in Southeast Asia or Europe.
PMP, PRINCE2, or Agile Scrum Master certification.
Familiarity with international regulatory, data privacy, and compliance landscapes in digital financial services.

About Paytm

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.

Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

Role Overview

Job Title: Manager - Program Management, International Expansion (Indonesia and Europe)

Experience Required: 6–9 years

Functional Area: Technology / Enabling Functions – Technical Program Management

Location: Noida

About the Role

As a Manager – Program Management for International Expansion, you will play a pivotal role in driving Paytm’s global footprint and international expansion initiatives. You will act as the single point of ownership for coordinating complex, multi-country rollouts, aligning internal technology, product, legal, compliance, and business teams with external partners and regulatory stakeholders.

In this high-visibility role, you will be responsible for orchestrating end-to-end product and tech program delivery across international markets (such as Indonesia and Europe/Luxembourg), ensuring roadmap execution, and issue resolution across cross-functional teams.

Key Responsibilities

International Program Governance: Lead end-to-end programme management for international launches (e.g., Luxembourg and European expansion), defining milestones, governance frameworks, and driving operational readiness across internal and external stakeholders.

Product & Tech Coordination: Oversee roadmap planning and development delivery for international markets (e.g., Indonesia), aligning engineering, product, and business goals to deliver robust market-specific solutions.

Cross-Functional Stakeholder Orchestration: Bring together internal engineering, product, legal, finance, risk, and compliance teams alongside external banking, regulatory, and corporate partners to streamline expansion workflows.

Day-to-Day Issue Resolution: Act as the primary escalation point to troubleshoot operational bottlenecks, technical dependencies, and cross-team friction points, ensuring rapid, smooth execution.

Progress Tracking & Risk Management: Establish transparent program tracking frameworks, proactively identify cross-border operational or technical risks, and present actionable mitigation plans to senior leadership.

Qualifications & Skills

Required Qualifications

Experience: 6 to 9 years of strong experience in Program Management, Technical Program Management (TPM), or Product Operations within Fintech, Digital Payments, E-commerce, or fast-growing Global Tech platforms.

Program Management Expertise: Proven track record of managing multi-stakeholder, international programs from inception to commercial go-live.

Cross-Functional & External Coordination: Demonstrated ability to align internal technology/product units with external partners, banking, vendor, or regulatory partners across different geographies.

Technical & Product Acumen: Strong understanding of software development lifecycles (SDLC), product roadmapping, API integrations, and digital payment ecosystems.

Education: Bachelor’s or Master’s degree in Engineering, Technology, Business Administration, or a related field.

Preferred Qualifications

Hands-on experience with cross-border payments, market launches, or international entity/corporate setup in regions across SEA or Europe.

PMP, PRINCE2, or Agile Scrum Master certification (a plus, not required).

Familiarity with international regulatory, data privacy, and compliance landscapes in digital financial services.

AI Expectations

At Paytm, we cultivate an AI-first culture to accelerate execution speed and operational efficiency. In this role, you are expected to:

Utilize AI-driven productivity tools for automated documentation, meeting summaries, and multi-market status aggregation.

Implement AI tools for risk analysis, timeline forecasting, and dependency tracking across complex multi-team roadmaps.

Continuously experiment with AI capabilities to optimize workflow automation, communication channels, and program reporting.

Ideal Candidate Profile

End-to-End Ownership: Displays deep accountability for driving international projects across the finish line despite regional complexities.

Bias for Action & Speed: Operates with high urgency to remove execution blockers and coordinate cross-functional alignment rapidly.

Adaptability & Ambiguity: Thrives in dynamic, high-growth environments with evolving priorities and distributed cross-cultural teams.

Collaborative Communication: Excellent articulation and stakeholder management skills to negotiate timelines, align goals, and foster strong partnerships.

Career Stability: Demonstrates consistent career progression, sustained program delivery, and meaningful tenure in previous organizations.

Requirements at a Glance

Experience Level: Senior, Expert
Education: Bachelor's, Master's

Benefits

Health & Wellbeing - Your group health benefits are 100% funded by us, and start on your first day.
Travel the World - Even though we are currently working remotely, usually our employees make frequent international business-related trips while working on exciting projects.
Continuous Learning - We're passionate about learning and strive to constantly improve and innovate. We learn from others, our challenges & our successes.
Connection - In this virtual world, we stay connected through events like game nights, movie nights, arts & crafts sessions (like Origami), meditation sessions, and much more.
Autonomy & Flexibility - You get to define how you want to make an impact. We truly believe that great things happen when people are given the trust and freedom to create their own path.
Beautiful Office - Whenever we return back to the office, you’ll get to check out our awesome workspace, complete with pool and ping pong tables, a snack-filled kitchen, and tons of cozy work spaces.

About the Company

Paytm Labs

Digital payments, loans, investments, and insurance

Paytm Labs offers an integrated digital payments and financial services platform in India for individuals and businesses, covering UPI payments, mobile recharges, bill payments, ticket bookings, loans, investments, insurance, metro cards, and more. Users initiate payments or financial actions in the app, which are processed through UPI and payment gateways, with revenue from transaction fees and commissions on financial services. It differentiates itself through a large ecosystem of merchants and users, a wide range of services in one app, and a focus on customer support and trust. Its goal is to make a broad set of financial services easily accessible to mass-market users while growing revenue via payment processing and financial services partnerships at scale.

Company size: 10,001+
Company stage: IPO
Headquarters: Noida, India
Founded: 2014

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