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7-Eleven

Global convenience retail via franchising

Store Leader

Retail Store ManagementPosted on Nov 11
Full-timeAkron, OH, USAIn-person

About the Job

Requirements

  • Ability to oversee and provide customer service leadership, training, and coaching for all store employees.
  • Desire to maintain high retention by identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity.
  • Ability to oversee and implement merchandising and marketing programs.
  • Demonstrated ability to use profit-and-loss statements and store reports to affect change.
  • Ability to manage cash handling, fuel transactions, and promotion of the rewards loyalty program.
  • Demonstrated ability to maintain a clean, safe environment by complying with health and sanitation procedures and ensuring the store is presentable and products are in stock.
  • Excellent oral and written communication and interpersonal skills.
  • Proficient computer knowledge; Microsoft Word and Excel are preferred.
  • A high school diploma or GED is preferred but not required for candidates with at least one year of retail management experience.
  • A valid driver's license from the state of residence and automotive liability insurance throughout employment.
  • Ability to multitask, perform repeated bending, standing, and reaching, and occasionally lift up to 50 pounds.

Responsibilities

  • Execute merchandising and marketing initiatives, drive profitability, develop the skills of the store team, and ensure customers are well taken care of.
  • Provide customer service leadership, training, and coaching for store employees.
  • Oversee and implement merchandising and marketing programs.
  • Manage cash handling, fuel transactions, and promotion of the rewards loyalty program.
  • Maintain a clean, safe, and presentable store, comply with health and sanitation procedures, and ensure products are in stock.

Desired Qualifications

  • Microsoft Word and Excel proficiency is preferred.

About the Company

7-Eleven

Global convenience retail via franchising

7-Eleven operates a global network of convenience stores that sell snacks, beverages, groceries, and fuel in some locations. It generates revenue primarily from in-store sales and franchising fees from franchisees, while pursuing growth through digital tools and services that streamline operations and improve the customer experience. The company differentiates itself with a large, worldwide store footprint, a strong emphasis on diversity and inclusion and veteran support, and a strategic push into digital transformation via its Global Center in India to create customer-focused, digitally enabled products. Its overall goal is to provide quick, easy access to everyday essentials and become more customer-obsessed through technology and a scalable franchising model.

Company size
10,001+
Company stage
IPO
Headquarters
Irving, TX
Founded
1927

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