Raphael & Associates, a nationwide third-party claims administrator (TPA) and field adjusting firm, is seeking a results-driven Business Development Manager with 10+ years of experience in insurance business development to accelerate client acquisition, strengthen carrier partnerships, and drive revenue growth. The ideal candidate will have a proven ability to build relationships with insurance company claims and underwriting leaders, and program managers. This role will initially be based out of our New York, NY or Rutherford, NJ offices. Once the candidate is up to speed the position will be hybrid.

As a Business Development Manager, you will lead initiatives to expand our presence in the TPA and Field Adjusting market. You will develop strategic growth plans and cultivate high-value partnerships. Candidates with deep industry knowledge and established networks in insurance are strongly preferred.

Key Responsibilities

Design and execute a business development strategy working closely with the Head of Business Development.
Follow up on new client referrals received by the Executive team.
Proactively network, identify, qualify, and close opportunities with insurance carriers, MGAs/Program Administrators, and brokers.
Build and maintain executive-level relationships across various insurance organizations.
Lead proposal development and collaborate with internal teams to ensure competitive positioning and profitability.
Work with Head of Business Development to refine processes and KPIs for new business development.
Create activities to enhance engagement with new potential clients.
Represent the firm at industry conferences and at targeted outreach events.
Generate business leads from new and existing clients through proactive business development activities.
Stay updated with insurance industry trends, competitor activities, and regulatory changes and share updates with leadership.
Provide strategic reports on new business development progress.
Provide recommendations to management for new clients.
Lead end-to-end transaction process including opportunity evaluation, due diligence, and negotiation.
Partner with internal and external stakeholders to ensure a successful start to a new client.
Drive measurable growth across territory.
Provide a consultative sales approach.

Qualifications

10+ years in business development, sales leadership, or strategic partnerships within insurance.
Proven success in securing new clients and exceeding revenue targets.
Strong communication, negotiation, and organizational skills.
Experience with Salesforce, CRM systems and pipeline forecasting.
Willingness to travel to events.
Ability to translate market insights into actionable growth strategies.
Executive presence and cross-functional leadership skills.

About Raphael and Associates
Raphael & Associates is a third-party claims administrator and independent claims adjusting company internationally recognized for exceptional service. We understand the importance of adapting to the demands of a dynamic market and we tailor our services to our client’s specific needs. As a claim’s organization, what we do is complex. Our mission is simple: to provide outstanding service, retain extraordinary professionals, and utilize the best technology in the industry!

As a leading organization in the industry, we offer dynamic and challenging opportunities to individuals who want to make a difference. We value camaraderie, vision, a passion for excellence, creativity, and self-reliant professionals.

Benefits and Perks

We are an organization that recognizes and appreciates hard work! We offer a competitive compensation package commensurate with experience, including salary, bonus, paid time off, medical/dental/vision/life insurance and 401k (with matching!). Most importantly, you will have the opportunity to work directly alongside an extraordinary and dedicated team to grow a critical function within a dynamic, growing company.

About the company

Raphael & Associates is a third-party claims administrator and independent claims adjusting firm with an international reach. It handles claims processing on behalf of clients by investigating, evaluating, and settling claims through a team of experienced professionals, supported by industry-standard technology. Its services are tailored to each client’s needs, ensuring a customized approach to claims handling across markets. Unlike many competitors, it emphasizes reliable service, a high-caliber staff, and the use of the best technology to streamline workflows and improve outcomes. The company’s goal is to provide outstanding service, retain extraordinary professionals, and use top technology to meet the demands of a dynamic market.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Rutherford, New Jersey

Founded

1978

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Simplify's Take

What believers are saying

Namba's Hudson, Chubb, Zurich, and AIG background upgrades operational credibility immediately.
The company markets customized, data-driven solutions, matching insurer demand for outsourced claims efficiency.
LinkedIn listed 201-500 employees in September 2026, indicating continued platform scale.

What critics are saying

A catastrophic claims error triggers E&O losses and client churn within one renewal cycle.
Labor-intensive adjusting depends on scarce senior talent across New Jersey, Florida, Michigan, and California.
One enterprise breach or service failure destroys trust and ends national insurer contracts.

What makes Raphael and Associates unique

Founded in 1978, Raphael & Associates spans 50 years of claims handling.
It combines third-party administration and independent adjusting across all 50 states.
Blake Namba's April 2026 hiring deepens complex litigation and regulatory claims expertise.

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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) Retirement Plan
401(k) Company Match

Company News

PR Newswire

Apr 6th, 2026

Raphael & Associates appoints Blake namba as Chief Claims Officer.

Raphael & Associates appoints Blake namba as Chief Claims Officer. Raphael & Associates Apr 06, 2026, 08:45 ET Raphael & Associates today announced the appointment of Blake M. Namba as Chief Claims Officer, further strengthening its senior leadership team and supporting its continued growth and strengthening its position as a leading national third-party claims administration and independent adjusting firm. RUTHERFORD, N.J., April 6, 2026 /PRNewswire-PRWeb/ - Raphael & Associates today announced the appointment of Blake M. Namba as Chief Claims Officer, further strengthening its senior leadership team and supporting its continued growth and strengthening its position as a leading national third-party claims administration and independent adjusting firm. Mr. Namba brings more than 25 years of executive leadership experience across complex insurance claims, litigation management, and claims operations. He joins the firm from Hudson Insurance Group, where he served as Head of Claims, and has held senior leadership roles at Chubb, W.R. Berkley, Zurich North America, and AIG, leading large-scale claims organizations and managing high-severity, complex liability portfolios. "We are very pleased to welcome Blake to Raphael & Associates," said Justin Raphael, Chief Executive Officer. "This appointment reflects our continued investment in building a best-in-class national claims organization. Blake's experience, judgment, and leadership will be instrumental as we continue to evolve our platform while maintaining the high level of service, responsiveness, and client partnership that defines our firm." As Chief Claims Officer, Mr. Namba will oversee the firm's claims organization, including operational strategy, complex loss management, litigation oversight, regulatory readiness, and service delivery. He will play a key role in advancing the firm's capabilities and ensuring the continued delivery of highly customized, data-driven solutions. "Raphael & Associates has built a strong reputation for service, expertise, and innovation in claims administration," said Mr. Namba. "What stands out is the firm's ability to combine scale with a highly personalized, responsive approach to client service. I am excited to join the firm and help further strengthen and extend those capabilities." About Raphael & Associates Raphael & Associates has been an industry leader and pioneer in third party administration for almost 50 years, partnering with clients to provide advanced, streamlined claims administration. The firm is known for its client-first model, combining dedicated service teams, deep technical expertise, and a nimble, entrepreneurial approach that enables it to adapt quickly to client needs while delivering consistent, high-quality outcomes. Through constant innovation and deep commitment to providing best-in-class service, its firm has earned the trust of national and global insurers, captives, program managers, brokers, and self-insured enterprises. Media Contact SOURCE Raphael & Associates

Raphael and Associates

Business Development Manager

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