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University of Arkansas

Public research university in Arkansas

Graduate and International Registrar

School Leadership & AdministrationConfirmed live in the last 24 hours
Full-timeFayetteville, AR, USA$61.8kIn-person

About the Job

Requirements

  • A bachelor's degree from an accredited institution of higher education is required.
  • At least three years of progressively responsible experience in higher education registration is required, such as experience in student records, enrollment services, coordinating service operations, managing registration, or registration records.
  • Knowledge of registration, enrollment, academic records, degree-audit processes, degree conferral, student-record systems, FERPA, and records-retention requirements is required.
  • Ability to interpret policy, assess operational and compliance risk, safeguard confidential information, resolve complex record discrepancies, and exercise sound judgment within delegated authority is required.
  • Ability to manage daily operations, establish priorities, allocate resources, supervise and develop staff, coordinate across offices, and ensure accountability for service and performance results is required.
  • Ability to analyze operational and performance data and design, test, document, implement, and improve reports, automated forms, workflows, and system processes is required.
  • Strategic planning, project and change leadership, communication, organizational, stakeholder-management, and service-management skills are required.
  • Proof of legal authority to work in the United States on the first day of employment is required.

Responsibilities

  • Serve as the primary point of contact and provide strategic and operational leadership for graduate registration, academic records, enrollment and student-record systems, reporting, degree audit, degree clearance, and thesis and dissertation recordkeeping for the Graduate School and International Education.
  • Manage daily operations, establish priorities and service standards, allocate staff and operational resources, and make decisions that ensure accurate, secure, efficient, and policy-compliant services.
  • Lead the resolution of complex cases; oversee the use and maintenance of systems and workflows; develop and implement best practices; and evaluate operational performance and risk.
  • Collaborate with the Registrar’s Office, academic units, university offices, and technology partners to advance institutional priorities and continuous improvement.
  • Directly supervise the Registration and Records Assistant II and provide functional direction to the Student Financial Services and Records Assistant.
  • Establish performance expectations, review outcomes, develop staff capabilities, and ensure accountability for results.
  • Maintain regular, reliable, and non-disruptive attendance and effective working relationships.

Desired Qualifications

  • A master's degree from an accredited institution of higher education is preferred.
  • At least five years of relevant higher education experience is preferred, including operational leadership and experience with Workday or a comparable student information system, degree audit, student records, operational reporting, and workflow automation.

About the Company

University of Arkansas

Public research university in Arkansas

University of Arkansas is a public land-grant research university in Fayetteville, Arkansas. It provides undergraduate and graduate education, conducts research, and supports public-service and extension activity. Academic colleges, laboratories, student services, facilities, and administrative units make up the campus operating environment. Faculty, research, student-support, technical, trades, and professional roles support the institution. The profile is campus-specific while recognizing that the University of Arkansas System uses a shared official careers platform.

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