Digital Workplace Lead - Microsoft 365

Overview

The Microsoft 365 Digital Workplace Lead is accountable for the strategy, governance, service direction, and lifecycle management of Panasonic's enterprise Microsoft 365 environment, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Microsoft Intune, Microsoft Entra ID, Microsoft Purview, Microsoft Defender for Office 365, Power Platform, and Microsoft 365 Copilot.
Partnering with business units, IT operations, enterprise architecture, cybersecurity, compliance, and regional technology teams, this role leads modernization, migration, automation, adoption, and continuous improvement to deliver secure, scalable, resilient, and user-centric workplace services.

Responsibilities

A DAY IN THE LIFE: 

• Define and lead the Microsoft 365 strategic roadmap, governance model, service priorities, and platform lifecycle.
• Establish enterprise standards for messaging, collaboration, identity integration, endpoint management, provisioning, permissions, guest access, external collaboration, and content lifecycle.
• Partner with cybersecurity and compliance teams to implement Conditional Access, multifactor authentication, Data Loss Prevention, sensitivity labels, retention, eDiscovery, email protection, endpoint security, and Zero Trust controls.
• Lead platform upgrades, capability rollouts, service enhancements, operational readiness, service health, incident and change management, and continuous improvement.
• Provide technical oversight for tenant migrations, tenant consolidation, domain and UPN changes, mergers, acquisitions, and Microsoft 365 workload migrations.
• Govern key Microsoft Intune and Exchange Online capabilities, including device compliance, application protection, Windows Autopilot, BYOD, mail flow, email security, hybrid integration, connectors, retention, archiving, and mailbox lifecycle management.
• Define governance and readiness standards for Microsoft 365 Copilot, Power Platform, Power Automate, Copilot Studio, and emerging workplace technologies.
• Drive automation and operational efficiency using PowerShell, Microsoft Graph, Power Automate, APIs, and other approved technologies.
• Manage Microsoft 365 licensing, service consumption, vendor relationships, platform costs, usage analytics, and optimization opportunities.
• Drive adoption and partner with Business Relationship Managers on requirements, service prioritization, user enablement, support readiness, and transition of new or enhanced services into operations.

MUST HAVES:

• Seven or more years of experience supporting, managing, or leading Microsoft 365 services in a complex enterprise environment.
• Broad knowledge of Microsoft 365, with strong experience in several core areas such as Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Microsoft Intune, Microsoft Entra ID, Microsoft Purview, or Microsoft Defender for Office 365.
• Strong understanding of Microsoft 365 governance, service management, identity integration, endpoint management, messaging, collaboration, security, compliance, and data governance.
• Experience with Active Directory, hybrid identity, Microsoft Entra Connect, multifactor authentication, Conditional Access, and Zero Trust principles.
• Experience with Microsoft Intune, including device compliance, application protection, Windows Autopilot, BYOD, or endpoint-security policies.
• Experience supporting or leading Microsoft 365 migrations, tenant consolidation, domain changes, UPN changes, or related transformation initiatives.
• Working experience with PowerShell, Microsoft Graph, Power Automate, APIs, or related automation technologies.
• Experience with Microsoft 365 service operations, vendor management, licensing, or cost optimization.
• Ability to develop roadmaps, governance standards, migration plans, and operational processes and to communicate effectively with technical teams, business stakeholders, vendors, and senior leadership.
• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Technology, or a related field, or equivalent professional experience.

PREFERRED QUALIFICATIONS:

• Microsoft 365 Certified: Administrator Expert or another relevant Microsoft 365 certification
• Relevant certification or practical experience in Microsoft identity, security, compliance, endpoint management, or collaboration technologies
• Experience supporting Microsoft 365 in a global, multi-domain, hybrid, or highly distributed enterprise

BENEFITS & PERKS - WE'RE ALL ABOUT YOU: 

• Great Medical/Dental Benefits
• Company-Matched 401K Retirement Savings
• Annual Bonus Program
• Educational Assistance
• Relaxed Dress Code
• Leadership & Mentorship Programs
• High5 Reward Recognition Program
• Onsite Happy Hours
• And many more benefits & perks found within the ‘Our Culture’ section…

WHO WE ARE:   
At Panasonic, our technology and engineering expertise delivers innovation across diverse industries. It's all about the consumer experience and making sure that we find ways to enhance that experience, either through audio enhancements or through safety enhancements inside the vehicle. 

Panasonic Automotive Systems Company of America (PASA) is an industry-leading global supplier to Automotive Original Equipment Manufacturers (OEM’s) for infotainment systems and advanced connected car solutions. Our clients include Ford, GM, Chrysler, Daimler, Fiat, Tesla, Honda, Toyota.

WE TAKE OPPORTUNITY SERIOUSLY:  
Panasonic is an Equal Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to: race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability status, protected veteran status, or any other characteristics protected by law. All qualified individuals are required to perform the essential functions of the job with our without reasonable accommodations. 

Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Automotive Systems of America. 
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Job ID

REQ-152103