About ITS Logistics

Are you ready to build a successful career in a trillion-dollar global industry? ITS Logistics is one of the fastest growing, exciting logistics companies in the United States providing creative supply chain solutions to Fortune 500 companies. With unmatched agility, sense of urgency, and work ethic, ITS commits to a relentless pursuit of excellence and leading from the front to keep the world moving, every day.

What makes us different is our focus on people and culture. We are offering more than just a job, we’re offering career opportunities that you can build your life around. As part of that commitment, we equip our teams with best tools available – including modern AI technology – to help them work smarter, move faster, and focus on high-value work. We need the best talent to continue to invest, grow and win every day and are looking for people with the right mindset – honest, adaptable, and commitment.

When you join our herd, we invest in your personal and professional growth with paid training, providing resources and support to learn everything you need to know about the supply chain industry. We empower you to seize every opportunity and thrive in a fast paced, ever-changing environment.

Do you have what it takes? Find out today - www.its4logistics.com.

Position Summary

The VAS Lead is responsible for overseeing daily VAS operations, including customer returns, project execution, staffing, productivity, quality, and customer requirements.

The VAS Lead will manage temporary labor requests, collaborate with staffing agency representatives and site leadership to ensure appropriate labor coverage, and provide direction and support to VAS and Returns team members. This role will also monitor operational performance, address issues, and ensure projects and returns are completed safely, accurately, and within established timelines.

Responsibilities include, but are not limited to:

Lead the day-to-day execution of VAS projects from initiation through completion, ensuring work is completed safely, accurately, efficiently, and on schedule.
Provide direction, coaching, and support to VAS associates and temporary employees, ensuring clear expectations for productivity, quality, and safety.
Partner with clients, Customer Service, Operations, and warehouse leadership to establish project scope, priorities, timelines, staffing, and resource requirements.
Ensure materials, supplies, equipment, work instructions, and documentation are available and ready prior to project start.
Monitor daily productivity, quality, staffing, and project progress; communicate status and proactively address issues that may impact timelines or customer commitments.
Identify operational challenges and implement or recommend solutions to maintain project efficiency and service levels.
Ensure VAS and customer returns activities are completed accurately and in accordance with customer-specific work instructions and service level agreements.
Coordinate staffing needs with temporary staffing agencies and support onboarding, training, attendance, performance, and assignment management.
Review and validate staffing agency invoices for accuracy, including hours worked, billing rates, and applicable agency mark-up rates, ensuring charges align with established agreements.
Maintain accurate project, production, staffing, and invoice records while providing timely updates to leadership and escalating discrepancies or concerns as appropriate.
Promote a safe, organized, and productive work environment and serve as a key point of contact for VAS operations, escalating issues to warehouse leadership as appropriate.

Position Requirements

The successful Candidate will possess the following skills and abilities:

Previous warehouse, distribution, VAS, returns, or related operational experience; prior lead experience preferred.
Strong attention to detail, particularly when reviewing productivity, staffing, and agency billing information.
Strong leadership and communication skills with the ability to effectively direct and support a team.
Proficiency with Microsoft Office, including Excel, Word, and email; experience with warehouse management systems preferred.
High school education or equivalency, higher education preferred
Regular manual labor including; lifting, placing, packing and numerous repetitive tasks depending on the particular project
Percentage of time spent in warehouse: 100%

Physical Demands

Constantly moves about the facility floor; stands and walks on concrete surfaces for 8 to 10 hours per shift.
Frequently lifts and repositions packages or containers weighing up to 50 lbs. Regularly pushes or pulls rolling carts or manual pallet jacks loaded with inventory.
Continually reaches, stretches, bends, stoops, kneels, and crouches to access low-level or high-level inventory racking.
Grasps, manipulates, and handles shipping materials, scanning hardware, and individual products of varying shapes and sizes.
Performs work in a dynamic warehouse environment subject to seasonal temperature variations, dust, and continuous noise from machinery. Personal Protective Equipment (PPE) such as steel-toed boots and high-visibility vests are strictly required.

FLSA Status: Non-Exempt

About the company

ITS Logistics is a third-party logistics (3PL) provider that handles warehousing, transportation, and supply chain consulting across North America. It moves goods through ocean shipments, rail, and trucking, using a technology-driven approach to improve routing, visibility, and operations. The company differentiates itself with a network of strategic locations and an experienced team that can reach 75% of the U.S. and Canadian populations within 1.5 days and 95% within two days, enabling faster delivery and better cost management for customers. Its goal is to help clients optimize their supply chains, cut costs, and boost efficiency.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Sparks, Nevada

Founded

1999

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Simplify's Take

What believers are saying

June 18, 2026 York facility opened, bringing Caraway and new tenant growth immediately.
April 2026 fraud metrics and FreightWaves recognition strengthen ITS's security-led sales pitch.
Echo's March 2026 completion unlocks cross-sell into broader carrier, cross-border, and managed-transportation accounts.

What critics are saying

January 2026 California wage settlement shows labor exposure and driver-class liability persists.
Echo now controls ITS strategy, risking integration friction, customer churn, and leadership dilution by 2027.
Freight fraud remains existential; one major security failure destroys trust in high-value shipper accounts.

What makes ITS Logistics unique

Echo completed ITS acquisition on March 25, 2026, pairing scale with specialized 3PL capabilities.
ITS combines drop-trailer, drayage, intermodal, and omnichannel fulfillment across 8 million square feet.
York, Pennsylvania adds automation-ready East Coast reach, one-day access, and multimodal port connectivity.

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Benefits

401(k) Retirement Plan
401(k) Company Match
Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

1 year growth

29%

2 year growth

33%

PR Newswire

Sep 24th, 2026

Echo unites Roadtex and ITS Logistics to form integrated North American supply chain network

Echo Global Logistics has integrated its subsidiaries ITS Logistics and Roadtex into a unified North American Supply Chain Solutions Suite. The combined network spans 8 million square feet of warehousing space across more than 40 facilities, enabling next-day reach to 85% of the contiguous US. Echo acquired Roadtex in 2022 and ITS in March 2026. Roadtex brings over 30 years of experience in food-grade, temperature-controlled transportation and warehousing, whilst ITS offers omnichannel distribution and fulfilment capabilities. The integrated suite provides services from port to warehouse to end user, including distribution, fulfilment, warehousing, temperature-controlled transportation, retail consolidation, and parcel solutions. The offering targets compliance-focused industries such as food and beverage, consumer goods, and life sciences.

Associated Press

Jun 18th, 2026

ITS Logistics expands East Coast network with 708,000 sq ft York distribution centre

ITS Logistics, an Echo Global Logistics company, is expanding its distribution network with a new 708,000-square-foot warehouse in York, Pennsylvania. The facility brings the combined entity's total nationwide footprint to over 8 million square feet, with locations across every major US region. The Class A warehouse features automation-ready infrastructure, over 125 dock doors, and direct access to major transportation networks including I-83 interstate and nearby intermodal terminals. It sits one hour from the Port of Baltimore and three hours from the Port of New York/New Jersey. Home goods brand Caraway, an ITS Logistics customer since 2019, will be the facility's first tenant. The location enables one-day reach to key markets along the Eastern Seaboard whilst optimising omnichannel operations. The warehouse is now accepting new tenants.

The Mirror Democrat and Savanna Times-Journal

Jun 18th, 2026

ITS Logistics, an Echo Global Logistics company, unlocks nationwide one-day reach with new distribution center.

ITS Logistics, an Echo Global Logistics company, unlocks nationwide one-day reach with new distribution center. * 4 hrs ago RENO, Nev., June 18, 2026 (GLOBE NEWSWIRE) - ITS Logistics, an Echo Global Logistics company, is expanding its distribution and fulfillment network on the East Coast with a new distribution center in York, Pa. The Class A warehouse will bring the combined entity's total nationwide footprint to over 8 million square feet, with a location in every major U.S. region. Caraway, ITS's long-time customer, will be the first tenant in the building, enabling the company to reduce shipping times to key East Coast markets and optimize its omnichannel operations. OpenAI Is Preparing to File for an IPO in the Coming Weeks "This new location opens the door to the next stage of growth for ITS Logistics and our customers," said Ryan Martin, President of Distribution and Fulfillment at ITS Logistics. "With a stronger physical presence in the East, we have more control and flexibility over network design. And for our customers, it is the unlock for one-day reach to key markets along the Eastern Seaboard." The 708,000-square-foot Class A warehouse is equipped with automation-ready infrastructure, energy-efficient systems, and supported by a Tier-1 warehouse management system (WMS) for modern fulfillment operations. Over 125 dock doors offer flexible cross-dock design and load throughput, as well as secured trailer access for integrated transportation services and trailer pools. Direct access to the I-83 interstate and close proximity to Norfolk Southern and CSX intermodal terminals connect the distribution center to inland transportation networks. For import and export activity, the facility is one hour from the Port of Baltimore and three hours from the Port of New York/New Jersey. The extensive inbound transportation access is complemented by the company's network of national, regional, and local parcel providers, which provide cost-effective outbound fulfillment across the country. "York sits at the center of one of the most connected transportation corridors in the country," Martin continued. "However you're moving freight in or out, the access is there. Combined with our integrated parcel and truckload solutions, it makes Pennsylvania a cost-effective base for East Coast operations without sacrificing speed to customer." Home goods brand Caraway, which has partnered with ITS Logistics to scale its operations since 2019, will be the first tenant in the new facility. The two companies worked closely to identify a new location that would position brands for growth on the East Coast. "Decisions like this don't happen in a vacuum - they require buy-in on both sides and a shared understanding of where each company is headed," said Rob Snowden, Senior Director of Supply Chain at Caraway. "ITS and Caraway have grown together in a way where it made sense for us to be at the table together talking about this move. Searching for a win-win scenario exists in the DNA of our relationship." Following ITS Logistics' acquisition by Echo Global Logistics, the combined network boasts over 8 million square feet that includes food-grade, temperature-controlled shipping and warehousing and warehouse services across more than 40 locations nationwide. ITS Logistics' new distribution center is now accepting new tenants. Learn more about the facility here. About Echo Global Logistics Echo Global Logistics, Inc. is a leading provider of technology-enabled transportation and supply chain management services. Headquartered in Chicago with more than 60 locations across North America, Echo offers freight brokerage and Managed Transportation Solutions across all major modes including Truckload, Partial Truckload, LTL, Intermodal, Cross-Border, Drop-Trailer and Trailer Pool, Container Management and Drayage, Food-Grade and Temperature-Controlled shipping and warehousing, and Warehouse Services. Echo leverages its proprietary technology platform - including automation, machine learning, and AI-driven decision support - to help customers optimize transportation performance, improve visibility, and simplify supply chain execution across complex supply chains. For more information on Echo Global Logistics, visit: www.echo.com. About ITS Logistics ITS Logistics, an Echo Global Logistics company, is one of North America's asset-based modern 3PLs, providing solutions for the industry's most complicated supply chain challenges. With a people-first culture committed to excellence, the company relentlessly strives to deliver unmatched value through best-in-class service, expertise, and innovation. The ITS Logistics portfolio features North America's #16 asset-lite freight brokerage, a top drayage and intermodal solution, an asset-based dedicated fleet, an innovative cloud-based technology ecosystem, and a nationwide distribution and fulfillment network. Amber Good LeadCoverage

Associated Press

Apr 9th, 2026

ITS Logistics cuts fraud to 0.04% as cargo theft losses surge 60% to $725M

ITS Logistics is strengthening its fraud prevention strategy as cargo theft incidents surge. The company, now part of Echo Global Logistics, maintains a critical incident rate of just 0.04%, well below industry standards. Cargo theft losses reached $725 million in 2025, a 60% year-over-year increase, according to Verisk CargoNet. The average value per theft climbed 36% as criminals increasingly target high-value commodities. ITS combats fraud through technology partnerships, including GenLogs, which provides real-time carrier verification and alerts for illegally sold operating credentials. The company also uses Highway for compliance monitoring and its proprietary transportation management system, ITS Drive. ITS emphasises combining technology with human oversight, with team members identifying AI-manipulated documents and maintaining carrier relationships to prevent fraud before it occurs.

GlobeNewswire

Apr 7th, 2026

ITS Logistics partners with Indianapolis Zoo to present xZOOberance spring festival.

ITS Logistics partners with Indianapolis Zoo to present xZOOberance spring festival. Annual spring festival underway now through April 19 - including Sensory-Friendly days for guests with sensory needs. April 07, 2026 09:25 ET | Source: ITS Logistics INDIANAPOLIS, April 07, 2026 (GLOBE NEWSWIRE) - The Indianapolis Zoo and ITS Logistics, one of North America's fastest-growing third-party logistics providers,today announced that xZOOberance, the Zoo's annual spring festival, is now underway. Presented by ITS Logistics, the festival runs daily from noon to 4 p.m. through April 19 at the Bicentennial Pavilion, 1200 W. Washington St., Indianapolis. xZOOberance invites families and visitors of all ages to shake off the winter and celebrate the arrival of spring with live DJ performances, karaoke, animal-inspired yoga, hands-on animal encounters with chickens and goats, face painting, specialty seasonal food and drinks, and vibrant floral décor throughout the Zoo grounds. The festival is included with regular Zoo admission and free for Zoo members. "At ITS Logistics, we believe that showing up for the communities where we live and work is not just good business - it's who we are," said Ryan Martin, President of Distribution and Fulfillment, ITS Logistics. "Partnering with the Indianapolis Zoo on xZOOberance gives us the opportunity to bring a little extra joy to Indianapolis families this spring." This year's festival also features a second dedicated Sensory-Friendly Day on April 12, designed to create a more comfortable and inclusive experience for guests with sensory sensitivities. On those days, music throughout the Zoo will be reduced or turned off, lighting adjustments will be made during the Dolphin presentation, quiet rooms and sensory stations will be available, and sensory bags can be checked out at the Visitor Services Center. The Carousel will operate without lights or sound, and voice amplifiers will not be used during animal chats. "xZOOberance has become the spring break destination for Indianapolis families, and after a long Indiana winter, there's nothing quite like watching families come through the gates and just light up," said Debbie Dreiband, Corporate Sponsorships, Indianapolis Zoo. "Having ITS Logistics as our presenting sponsor means we can make that experience even bigger and more inclusive for everyone. They've been a real partner in this community." ITS Logistics serves as both the presenting sponsor and official logistics partner of the Indianapolis Zoo - a multi-year, hands-on relationship that includes storing and managing the Zoo's seasonal inventory and festival materials year-round, ensuring each new season launches seamlessly. Together, the two organizations share a commitment to sustainability, working to reduce their environmental footprint and moving toward a cleaner, more sustainable future, one shipment, one initiative, one community at a time. The Indianapolis Zoo is located at 1200 W. Washington St. in White River State Park. Festival activities run noon to 4 p.m. daily through April 19. The Zoo is open 9 a.m. to 5 p.m. For tickets and more information, visit indianapoliszoo.com. About ITS Logistics ITS Logistics is one of North America's fastest-growing, asset-based modern 3PLs, providing solutions for the industry's most complicated supply chain challenges. With a people-first culture committed to excellence, the company relentlessly strives to deliver unmatched value through best-in-class service, expertise, and innovation. The ITS Logistics portfolio features North America's #18 asset-lite freight brokerage, a top drayage and intermodal provider, an asset-based dedicated fleet, an innovative cloud-based technology ecosystem, and a nationwide distribution and fulfillment network. About the Indianapolis Zoo The Indianapolis Zoo protects nature and inspires people to care for our world. Located in White River State Park, the Indianapolis Zoo is accredited by the Association of Zoos and Aquariums and the American Alliance of Museums as a zoo, aquarium and botanical garden. Visit IndianapolisZoo.com.

ITS Logistics

Value-Added Services Lead

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