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Sézane

Direct-to-consumer Parisian fashion brand

Assistant Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeParis, FranceNo salary listedIn-person

About the Job

Requirements

  • A passion for retail commerce and a commitment to satisfying customers through strong service and generosity.
  • The ability to guide the team by example through a proactive, hands-on approach.
  • The ability to support employees' development and lead large teams.
  • Agility and a dynamic, positive personality.

Responsibilities

  • Make customers the priority and provide every customer with a personalized welcome and optimal customer service.
  • Provide solutions across retail and web channels, supporting an omnichannel customer experience.
  • Model excellent customer relations and sales expertise, and help the team improve these skills.
  • Provide constructive recommendations to the store director to support continuous improvement.
  • Protect the safety of people and property.
  • Motivate and manage the team, creating a positive and harmonious work environment.
  • Encourage cooperation within the team and among managers.
  • Integrate new employees into the team.
  • Plan monthly in-store staffing and monitor daily schedules.
  • Set clear objectives for employees, guide their progress, and follow up on their development.
  • Give employees direction and provide the resources they need.
  • Develop employees' skills to meet customer-service and brand-image expectations.
  • Identify employees with potential, recruit and train staff, and establish succession plans with the store director.
  • Support employees through challenging management situations.
  • Share information with the team and optimize team organization through continuous improvement.
  • Ensure the team represents the brand appropriately in dress and attitude.
  • Maintain the store's presentation and participate in collection layouts and their ongoing upkeep.
  • Maintain visual merchandising throughout the day.
  • Optimize commercial opportunities through effective store management.
  • Monitor fashion trends and competitors.
  • Coordinate or participate in planning in-store marketing events.
  • Apply company policies, standards, and procedures.
  • Apply and ensure compliance with operational processes, including stock management, cycle counts, and cash-register closing procedures.
  • Manage returns, exchanges, and reservations.
  • Organize and manage replenishment deliveries.
  • Follow procedures for cash flows and financial control.
  • Ensure technical equipment, including registers, scanners, and back-office equipment, functions properly, and report and follow up on faults.
  • Prepare and verify cash floats, perform cash collections, and ensure end-of-day routines are followed.
  • Train employees to use registers and follow related procedures and share best practices to deliver a strong customer experience.
  • Prevent theft, administrative losses, and other financial losses.

About the Company

Sézane

Direct-to-consumer Parisian fashion brand

Sézane is a direct-to-consumer French fashion brand offering women’s and men’s apparel, leather goods, accessories, shoes, and home decor with a Parisian-chic look, built on in-house design and vertically integrated production. It releases new collections monthly in limited quantities to create desire, and unsold items from past lines are sold twice yearly as Archives. About 90% of revenue comes from online sales, with Appartements stores providing intimate, home-like shopping experiences. Its strengths include skipping intermediaries, scarcity-driven drops, a global digital-native presence, immersive physical stores, and a strong sustainability and social mission (B Corp since 2021; eco-friendly materials and the DEMAIN program).

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Paris, France
Founded
2013

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