Full-Time

CRM Technical Manager

Global Relay

Global Relay

1,001-5,000 employees

Cloud-based communication solutions for regulated industries

Data & Analytics
Government & Public Sector
Energy
AI & Machine Learning
Financial Services

Junior, Mid, Senior

London, UK

Required Skills
SQL
Salesforce
Marketing
Data Analysis
HTML/CSS
Requirements
  • Experience using Salesforce Marketing Cloud
  • Proficiency in AMPScript, SQL, and HTML for email
  • Analytical proficiency
  • Project management proficiency
  • Hands-on Salesforce CRM experience
  • Hands-on Salesforce Marketing Cloud experience
  • Proficiency in AMPScript, SQL, and HTML coding languages for email
  • Bachelor's degree or equivalent work experience
Responsibilities
  • Building, executing, and refining programs with CRM segmentation, onsite personalization, and product recommendations
  • Setting up Salesforce Marketing Cloud programs, emails, forms, reports, and workflows
  • Developing persona and buyer journey-based nurture programs
  • Building and managing email campaigns for prospective and existing customers
  • Building campaign and program templates within Salesforce Marketing Cloud
  • Creating and refining email templates based on delivery analytics insights
  • Performing Root Cause Analysis for email campaign execution issues
  • Ensuring data collection mechanisms are established and used for further analysis
  • Communicating priorities, projects/programs, and results to leadership and the larger team
  • Staying updated on next-generation B2B demand generation and marketing automation best practices

Global Relay stands out as a leading provider of compliant, cloud-based electronic communication solutions, servicing over 20,000 customers in 90 countries, including 22 of the top 25 banks. The company's integrated compliance solutions, including intelligent archiving, superior data connectors, and proactive surveillance, enable regulated organizations to meet collaboration, privacy, and security requirements. With a focus on the global financial sector and other highly regulated industries, Global Relay offers tailored solutions for compliant communications, demonstrating its industry leadership and technical prowess.

Company Stage

N/A

Total Funding

N/A

Headquarters

Vancouver, Canada

Founded

1999

Growth & Insights
Headcount

6 month growth

3%

1 year growth

23%

2 year growth

51%
INACTIVE