Lead Assistant Manager
EXL
Lead Assistant Manager
EXL
Analyzes business data and runs outsourced operations
Technical/Soft Skills
Advanced proficiency in HRIS platforms and case management tools
Strong governance, quality, and SLA management focus
Strong communication, stakeholder management, reporting, and process management skills
Education Requirements: Graduate/ Postgraduate in HR & Business Admin
Work Experience Requirements: 5–7 years of experience in HR Operations, HR Shared Services, or Employee Lifecycle Management
Responsibilities:
EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.
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