Customer Relationship Executive

As a Customer Relationship Executive, (CRE) at MetroStar you will be responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. The CRE is responsible for identifying leads, qualifying opportunities, and closing deals with new and existing MetroStar Intelligence Community clients.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed withour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

• First and foremost, the CRE is client facing, focusing on lead generation and opportunity qualification through the development of mature customer relationships.
• This focus requires a candidate with drive to meet new people, a thirst for understanding their environment, and the interpersonal skills to be an active listener who asks probing and relevant questions to shape opportunities.
• Conduct analysis of competitive and industry trends to identify new vehicles, opportunity pipeline and partnerships.
• Work with capture resources to develop the overall win strategy and performs associated opportunity marketing.
• Develop, organize, and execute client call plans, assessing win probability, and working with clients to shape acquisition strategies in order to respond to and win business with new and existing customer.
• Represent MetroStar within industry associations/groups to increase brand awareness and develop strategic relationships with new partners/vendors.
• Interact routinely with all levels of MetroStar Sector, Division, and Operations management, staff and customers and owns, prioritizes and follows through on action items.

What you’ll need to succeed:

• Active TS//SCI clearance with CI polygraph.
• Minimum of 8 years of business development experience, including identifying, qualifying, pursuing, and closing federal opportunities
• Bachelor’s degree in Business, Marketing, Computer Science, Systems Engineering, or a related field.
• Demonstrated success navigating federal acquisition processes and building customer relationships that support opportunity development and business wins.
• Strong interpersonal and active listening skills, with the ability to ask relevant, probing questions and translate customer needs into qualified opportunities.
• Excellent written and verbal communication, presentation, organization, and planning skills; ability to engage customers, partners, and leaders at all levels.
• Business development experience supporting Intelligence Community customers and established relationships across the IC customer and partner ecosystem.
• Ability to manage multiple priorities in a fast-paced, high-growth environment, take ownership of action items, and follow through with integrity and sound judgment.

SALARY RANGE: $150,000 - $200,000 (Base + Bonus)

The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including: 

• The candidate's professional background and relevant work experience
• The specific responsibilities of the role and organizational needs
• Internal equity and alignment with current team compensation
• This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include:
• Performance-based bonuses
• Company-paid training and/or certifications
• Referral bonuses