Novella Infusion
Outpatient infusion care provider
Medical Assistant - Float
May require coverage at Bedford, Rochester, Derry, or Merrimack, New Hampshire with notice.
About the job
- A high school diploma or equivalent is required.
- Certification in medical assisting or healthcare administration is a plus.
- Previous experience in a healthcare administrative or medical assistant role is preferred.
- Familiarity with medical terminology and basic healthcare procedures is required.
- Ability to work in a fast-paced environment while maintaining professionalism is required.
- Proficiency in electronic medical record systems and other office software is required.
- Strong interpersonal and verbal communication skills are required to work effectively with patients and team members.
- Prepare and process lab samples, ensuring proper labeling and documentation.
- Manage patient referrals to specialists, coordinate follow-ups, and keep patients informed.
- Monitor medical and office supplies, place orders, and ensure proper storage.
- Check patient vital signs, greet and assist patients during check-in and check-out, verify insurance, and collect payments.
- Accurately document findings, appointments, and updates in the electronic medical record system.
- Answer phone calls, respond to inquiries, and relay messages to appropriate personnel.
- Previous experience in a healthcare administrative or medical assistant role.
- Certification in medical assisting or healthcare administration.
About the company
Novella Infusion is an operator of outpatient infusion centers. The company coordinates prescribed infusion therapy, clinical monitoring, scheduling, prior authorization, and patient support for chronic and complex conditions. It serves patients, referring clinicians, health plans, and specialty-care partners. Its operating model centers on local treatment centers supported by clinical, access, pharmacy, and administrative teams. Teams work across nursing, advanced practice care, pharmacy coordination, patient access, scheduling, billing, and operations. The organization combines specialty healthcare expertise with practical delivery for patients and referring providers.
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Total Funding
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Headquarters
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Simplify's Take
What believers are saying
- Novella added Concord, NH and Lincoln, RI in 2026, signaling active expansion.
- Current job postings show ongoing hiring for nurse practitioners and referral coordinators.
- SamaCare adoption should reduce administrative burden and speed treatment starts across centers.
What critics are saying
- Growth depends on insurer prior-authorization rules, and denials can choke patient volume quickly.
- Regional chains like InfuCare and hospital outpatient departments can undercut pricing and referrals.
- If reimbursement tightens or a major payer contract fails, Novella's expansion stalls immediately.
What makes Novella Infusion unique
- Novella Infusion operates 30-plus New England locations across CT, ME, MA, NH, RI, Vermont.
- Its 2023 SamaCare and WeInfuse deployment automates prior authorizations across 24 centers.
- Broad regional coverage and appointment-only centers create convenient referral capture for chronic infusions.
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Benefits
Flexible Work Hours
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Company News
SamaCare, a prior authorization platform for physician-administered medications, today announced a large deployment of SamaCare in the infusion therapy space through a partnership with Novella Infusion, an outpatient infusion therapy provider, and WeInfuse, the premier software and technology platform for infusion therapy and medication delivery in the Samacharlive.