The Company:
Kinter is a family business obsessed with making retail display hardware easier for our customers. We’ve been manufacturing and distributing retail display hardware for over 40 years. Our approach to business is simple — treat each other and our customers like family.

Summary/Objective:
The Field Operations Support Specialist travels to customer retail locations to survey stores for ESL conversion readiness and determine required Kinter components. The role takes accurate measurements and part counts, documenting data using Microsoft Excel and internal templates, tests fit and function across various store fixture environments in accordance with established standards and guidelines and also assists with day-to-day operational activities by supporting reporting, technology systems, and process improvements efforts. The standard schedule is typically Monday–Friday; however, hours may need to flex during travel weeks depending on flight schedules, store access windows, and project timelines. The pay range for this role is fixed at $50,000 to $60,000, commensurate with experience. Candidates with strong, relevant experience may be offered salaries toward the higher end of the range, while those earlier in their careers can expect offers aligned with the entry level of the range. This is a remote position and is only open to candidates who will work from Illinois, Virginia, Florida, Colorado, or Arkansas.

Essential Functions:

Travel to customer retail locations to conduct ESL conversion readiness surveys and identify required components.
Take accurate measurements and part counts, documenting data using Microsoft Excel and internal templates.
Test product fit and functionality in various retail fixture environments in accordance with established standards and guidelines.
Document field findings, fixture conditions, and exceptions through reports and photographs.
Assist with day-to-day operational support activities, including reporting, data entry, and process coordination.
Support the use of technology systems, software tools, and applications used in field and operational workflows.
Troubleshoot and resolve routine technical or process-related issues to minimize operational disruptions.
Collaborate with cross-functional teams, vendors, and internal stakeholders to support project execution.
Track and maintain accurate operational data and documentation.
Escalate unclear or unfamiliar installation situations to Product Development for direction.
Interact professionally with customer store staff and ensure a positive representation of Kinter.
Perform additional duties as assigned.

Required Skills/Abilities:

Valid Driver’s License and REAL ID or Passport (required for air travel).
Strong attention to detail, accuracy, and organizational skills.
Proficiency with Microsoft Office Suite.
Clear verbal and written communication skills.
Basic math and measurement skills; comfortable using tape measures, calipers, and related tools.
Ability to troubleshoot or adapt when faced with unique or unfamiliar situations.

Preferred Education and Experience:

High School Diploma required
Bachelor’s degree preferred.
Prior customer service experience is required.

Supervisory Responsibilities:

None

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer.
Adjusting or moving objects up to 15 pounds.
Ability to make repetitive movements, including moving of the wrists and/or fingers, bending, or squatting.
Prolonged periods of standing and walking during site visits to customer retail locations.

Work Environment:

This position will work remotely, with frequent periods of time spent on site visits at customer retail locations. Site conditions may vary by store and include stairs, tight spaces, or uneven surfaces.

Travel:

Travel to customer sites averages 50-75% of the time.

The Location:
This is a remote position; candidates must be based on the West Coast (Pacific Time Zone) to support field operations coverage in that region.

Why Join Our Team?

Be part of a dedicated, family-owned business with a proven track record of success and a deep commitment to its employees.
Enjoy generous Paid Time Off (PTO) and paid holidays to maintain a healthy work-life balance.
Benefit from comprehensive medical, dental, and vision insurance—100% covered for the employee by Kinter, with no payroll deductions.
Secure your future with our fully employer-funded pension plan (contributions start after 1 year, fully vested after 5 years, with no deductions from your paycheck).
Unlock long-term growth potential and opportunities to advance within the company.

About the company

Kinter builds AI-powered accountants to help finance teams close their books faster and more accurately. It automates mission-critical accounting workflows by turning a company’s SOPs, documents, and spreadsheets into automated, end-to-end tasks—for example, performing reconciliations and other close processes. The platform keeps a clear audit trail, showing what happened, when, and why, which supports compliance and transparency. Compared with traditional finance tools, Kinter focuses on automating the close process with AI agents that operate across multiple tasks, not just one function. Its goal is to reduce manual work, minimize errors, and free finance professionals to focus on strategic activities, serving large enterprise customers through a SaaS model.

Company Size

1-10

Company Stage

Seed

Total Funding

$130K

Headquarters

San Francisco, California

Founded

N/A

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Simplify's Take

What believers are saying

Kinter claims up to 70% time savings on expense management tasks for early customers.
June 2026 launch said Amazon, Mastercard, and UPS already use the platform.
Kinter’s June 2026 community work with 600 finance leaders builds a strong distribution moat.

What critics are saying

BlackLine, FloQast, Numeric, and Oracle now attack close automation directly in 2026.
Kinter still focuses on expense-side close, leaving AR, AP, and tax workflows exposed.
If ERP vendors bundle agentic close tools, Kinter becomes an integration layer, not a platform.

What makes Kinter unique

June 23, 2026 launch: Kinter runs agentic accounting inside NetSuite and QuickBooks.
Kinter targets expense-side close work, not generic chat copilots, with audit trails.
Gregg Mojica repurposed Alloy Automation’s ERP integration depth into accounting execution.

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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Holidays

Company News

PR Newswire

Jun 23rd, 2026

Kinter.ai launches autonomous AI accountants backed by a16z, Bain, and YC

Kinter.ai, backed by a16z, Bain Capital Ventures and Y Combinator, has launched AI accountants that autonomously perform financial workflows within existing ERPs like NetSuite and QuickBooks. The AI agents prepare accruals, identify prepaid expenses, automate payroll entries and draft journal entries throughout the month, enabling continuous financial closes rather than manual end-of-month processes. The San Francisco-based company addresses a critical labour shortage, with over 300,000 accountants leaving the US workforce since 2019. Early customers report up to 70% time savings on expense management tasks. Founded by Gregg Mojica, Kinter has engaged with over 600 finance leaders and built "Closing Time", a peer community for finance professionals navigating AI adoption. The platform maintains complete audit trails and is trusted by Amazon, Mastercard and UPS.

Kinter

Field Operations Support Associate

About the job