WatchGuard Technologies

Cybersecurity platform for managed service providers

Inside Partner Account Manager

Account ManagementConfirmed live in the last 24 hours

Full-timeCork, IrelandNo salary listedIn-person

About the Job

Requirements

Three to five years of successful business-to-business technology sales, channel sales, account development, or business development experience.
Proven ability to achieve or exceed sales, pipeline, or business-development targets.
Strong communication, relationship-building, negotiation, and influencing skills.
Ability to stay organized and self-motivated while managing a high volume of partner interactions remotely.
Experience with the Salesforce platform and a disciplined approach to data quality and forecasting.
Ability to collaborate effectively with Channel Sales, Distribution, Marketing, Sales Engineering, and other cross-functional teams.
Native or fluent English proficiency is required.

Responsibilities

Own and develop a defined portfolio of existing channel partners as their primary day-to-day inside sales contact.
Drive year-over-year revenue growth by identifying and progressing cross-sell, upsell, expansion, and renewal opportunities across the WatchGuard portfolio.
Increase partner adoption of WatchGuard subscription, managed service provider, and recurring-revenue offerings, including relevant artificial-intelligence-enabled cybersecurity capabilities.
Build partner growth plans with clear priorities for pipeline creation, portfolio penetration, and revenue expansion.
Drive partner-generated pipeline through proactive outreach, co-selling motions, targeted campaigns, referrals, and joint business planning.
Support partner enablement by coordinating product updates, training, sales tools, marketing resources, and best practices that improve partner productivity.
Monitor partner performance, pipeline, product adoption, and key performance indicators; contribute to quarterly business reviews and partner action plans where appropriate.
Maintain accurate pipeline, forecast, opportunity, and partner activity data in Salesforce and ensure timely follow-up on agreed actions.
Collaborate with distributors, Marketing, Sales Engineering, Product, and Customer Success to resolve partner needs, execute campaigns, and improve the overall partner experience.
Identify at-risk or underpenetrated partners and implement targeted actions to improve engagement, retention, and revenue contribution.
Maintain a strong understanding of WatchGuard products, competitive positioning, and cybersecurity market trends to help partners expand their business.

Desired Qualifications

Experience working with resellers, distributors, managed service providers, or other channel partners.
Knowledge of cybersecurity technologies and subscription or recurring-revenue business models.
Additional European languages.

ABOUT THE POSITION
The Inside partner account manager is responsible for remotely managing and developing a portfolio of existing WatchGuard channel partners. The role focuses on increasing partner productivity and revenue through expansion, cross-sell, upsell, subscription adoption promoting Watchguard’s Platform value proposition with a stronger engagement across the WatchGuard portfolio. Working closely with Country Managers, distributors and internal specialists, the Inside partner account manager acts as a proactive commercial contact for assigned partners and helps translate WatchGuard strategy into measurable partner growth. This position is based at WatchGuard's office in Cork city centre.

KEY RESPONSIBILITIES

• Own and develop a defined portfolio of existing channel partners, acting as their primary day-to-day inside sales contact.
• Drive year-over-year revenue growth by identifying and progressing cross-sell, upsell, expansion and renewal opportunities across the WatchGuard portfolio.
• Increase partner adoption of WatchGuard subscription, MSP and recurring-revenue offerings, including AI-enabled cybersecurity capabilities where relevant.
• Build partner growth plans, with clear priorities for pipeline creation, portfolio penetration and revenue expansion.
• Drive partner-generated pipeline through proactive outreach, co-selling motions, targeted campaigns, referrals and joint business planning.
• Support partner enablement by coordinating product updates, training, sales tools, marketing resources and best practices that improve partner productivity.
• Monitor partner performance, pipeline, product adoption and key KPIs; contribute to Quarterly Business Reviews (QBRs) and partner action plans where appropriate.
• Maintain accurate pipeline, forecast, opportunity and partner activity data in Salesforce and ensure timely follow-up on agreed actions.
• Collaborate with distributors, Marketing, Sales Engineering, Product and Customer Success to resolve partner needs, execute campaigns and improve the overall partner experience.
• Identify at-risk or underpenetrated partners and implement targeted actions to improve engagement, retention and revenue contribution.
• Maintain a strong understanding of WatchGuard products, competitive positioning and cybersecurity market trends to help partners expand their business.

SUCCESS MEASURES

• Revenue growth across the assigned partner portfolio.
• Cross-sell and upsell contribution; breadth of WatchGuard portfolio adoption.
• Partner-generated pipeline and conversion.
• Growth in subscription, MSP and recurring revenue.
• Partner engagement, retention and productivity.
• Forecast accuracy and CRM discipline.

SKILLS AND QUALIFICATIONS

• 3-5 years of successful B2B technology sales, channel sales, account development or business development experience.
• Experience working with resellers, distributors, MSPs or other channel partners strongly preferred.
• Proven ability to achieve or exceed sales, pipeline or business-development targets.
• Strong communication, relationship-building, negotiation and influencing skills.
• Highly organized, self-motivated and comfortable managing a high volume of partner interactions remotely.
• Experience with Salesforce platform; disciplined approach to data quality and forecasting.
• Ability to collaborate effectively with Channel Sales, Distribution, Marketing, Sales Engineering and other cross-functional teams.
• Knowledge of cybersecurity technologies and subscription / recurring-revenue business models is highly desirable.
• Native/Fluent English required; additional European languages are an advantage.

WHY WORK FOR WATCHGUARD?

WatchGuard is a global cybersecurity company delivering network security, endpoint protection, multi-factor authentication, secure Wi-Fi and managed security capabilities through a strong partner ecosystem. Our channel-first model gives sales professionals the opportunity to help resellers, MSPs and distributors grow profitable recurring-revenue businesses while protecting customers against an increasingly sophisticated threat landscape.

About the Company

WatchGuard Technologies

Cybersecurity platform for managed service providers

WatchGuard Technologies provides a Unified Security Platform designed for managed service providers. It offers integrated cybersecurity products that cover network security and intelligence, advanced endpoint protection, multi-factor authentication, and secure Wi-Fi, all managed through a single platform. The platform coordinates threat intelligence, policy management, automation, and reporting to help MSPs scale their security services, improve operational efficiency, and align security operations with their clients’ needs. The key differentiator is its MSP-focused approach, offering centralized control and automation across multiple security domains to simplify provisioning, management, and ongoing protection for thousands of resellers and hundreds of thousands of end customers. The company’s goal is to enable security resellers to grow their business while delivering robust protection and streamlined operations across global customers.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Seattle, WA
Founded: 1996

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