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Services for the Underserved

Offers services to underserved New Yorkers

Harm Reduction Specialist

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeBronx, NY, USA$55k - $60k /yrIn-person

About the Job

Requirements

  • A bachelor's degree in Social Work or a related human services field, or CASAC.
  • At least two years of experience working within a harm reduction model.
  • A thorough understanding of harm reduction.
  • Fingerprinting and clearance by the New York State Justice Center.
  • Skill in articulating program goals.
  • Skill in conflict mediation and negotiation, with an assertive approach to problem-solving.
  • Ability to transfer knowledge and skills in engagement, harm reduction, motivational interviewing, and conflict mediation.
  • Demonstrated leadership skills and ability to work as part of a team.
  • Oral and written communication skills.
  • Computer literacy in the Microsoft suite, including Word, Excel, and Outlook.
  • Creativity, flexibility, initiative, and responsibility for follow-through.
  • Ability to maintain confidential information related to the position.

Responsibilities

  • Use the harm reduction model to assess participants' service needs, including outreach, counseling, education, and referrals, and plan services accordingly at the program site.
  • Develop and support strategies for people needing assistance, including people using drugs or alcohol, people living with HIV/AIDS, people involved in sex work or survival sex, people with diabetes, and people at risk for violence.
  • Attend and participate in Harm Reduction Committee meetings as scheduled.
  • Contribute to agency-wide Harm Reduction Committee projects that support integrating harm reduction throughout the agency.
  • Provide staff and participant training and education on the harm reduction model, including HIV prevention strategies.
  • Coordinate services for assigned program participants.
  • Provide recovery-oriented support and outreach to assigned participants as defined by program and contractual requirements.
  • Develop and help implement person-centered service plans based on participant goals; review plans with participants, identify progress, and revise plans as needed.
  • Maintain thorough, accurate, and timely documentation of participant interactions, services, relevant information or events, and contacts with other agencies and service providers, in accordance with agency policies, contracts, and regulatory requirements.
  • Advocate for quality care from external service providers on behalf of participants, including educating providers about relevant special issues.
  • Help participants maintain apartments free of unsanitary conditions and safety hazards using individualized strategies such as teaching, feedback, demonstrations, and other hands-on interventions.
  • Maintain a resource list and provide participant-directed referrals for mental health support, substance use treatment, and health problems.
  • Assist participants with conflict resolution as necessary.
  • Conduct outreach to participants who are not indicating their goals or are not engaged, offer services, and incorporate outreach into their service plans.
  • Provide crisis intervention as necessary.
  • Provide support and training in skills-building, including assertiveness, self-advocacy, socialization, and related areas.
  • Establish and reinforce program and agency standards in interactions with participants to maintain service quality.
  • Create or maintain an annual special project focused on harm reduction.
  • Coordinate work orders with operations staff for apartment repairs and participant requests.
  • Attend and participate in supervision, meetings, and training sessions as required and scheduled.
  • Provide holiday, evening, and weekend coverage as necessary.
  • Provide coverage for participants who are not assigned to the role as needed.
  • Perform other duties as assigned.

Desired Qualifications

  • Experience working with the homeless population.

About the Company

Services for the Underserved

Offers services to underserved New Yorkers

Services for the Underserved (S:US) provides social services to New Yorkers facing homelessness, disability, behavioral health and addiction, poverty, criminal justice involvement, and trauma. It coordinates housing, case management, behavioral health treatment, rehabilitation, advocacy, and other supports across New York City and Long Island to address multiple needs in one place. It differentiates itself by its scale and its integrated, place-based approach that combines housing, health, and justice services rather than focusing on a single issue. Its goal is to help people live with purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1978

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