Receptionist

Part-Time Receptionist

Programme Name: LCST

Location: Bristol

Hours: Wednesday – Friday 07.15-12.15

Looking for an opportunity to make an impact?..

The Role:

The Receptionist role will be based at our site in Bristol and consists of staffing the reception desk and providing Reception and Administration services for the business.

Leidos ethos:

Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is our Values, Beliefs and Expectations by which we select, recognise and reward employees. They create the environment that drives us toward our mission.

• Inspired to make a difference, we are committed to solving the world’s toughest problems.
• Passionate about customer success by being determined to understand and respond to our customers’ needs as if they were our own.
• United as a team, we are bound together by our conviction that ethics and integrity are core to how we operate.

Primary Responsibilities

The role encompasses a wide range of tasks including:

• Greeting staff and visitors, ensuring visitor sign-in and badge issuance, and managing temporary passes.
• Managing car parking logistics such as maintaining records of permits, vehicle registrations, and contact details, ensuring safety and accessibility, and addressing parking issues.
• Handling incoming calls on both the main and mobile reception lines and managing reception and facilities mailboxes.
• Coordinating meeting room and Deskbird bookings.
• Managing postal and courier services, including logging parcels, notifying recipients, processing outgoing shipments, and liaising with Trade Compliance for international parcels.
• Controlling stock of consumables and catering supplies, including ordering lunch for meetings when necessary.
• Reporting and managing building maintenance issues, working with cleaning and facilities staff, and logging faults and tracking them through to resolution.
• Overseeing security protocols such as badge audits, key safe management, issuing passes for new starters and leavers, visitor management, hosting contractors, and managing alarm systems.
• Verifying identification documents for new starters and managing visitor security forms to ensure proper badge allocation.
• Administering car hire logistics, including key management and notifying colleagues of arrivals.
• Managing contractor inductions, ensuring forms are completed and uploaded, and monitoring snag sheets for issues.
• Handling IT equipment distribution and fault logging, maintaining stock levels, and managing loaned items such as Jabra devices.
• Maintaining records for bike and locker hire, ensuring the completion of disclaimer forms.
• Serving as a registered First Aider and Fire Warden.
• Administering the Deskbird system, including updating user access and removing leavers.
• Liaising with the Facilities Manager to communicate site and IT issues.
• Providing additional administrative support as required.

Preferred Skills and Experience

• Previous reception or customer service experience.
• Strong communication and interpersonal skills, enabling professional engagement with visitors and colleagues at all levels with a confident, personable approach.
• A proactive and solutions-focused approach, using initiative to resolve day-to-day queries and issues.
• Excellent attention to detail and organisational skills, alongside the ability to manage competing priorities.
• A discreet and professional manner and a clear understanding of the importance of confidentiality.
• A flexible and adaptable approach, supporting changing office and business requirements as needed.

Clearance Requirements:

• BPSS pre-screening required to start

Intrigued? We’d love to hear from you...

What we do for you:
At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.
We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:
•    Contributory Pension Scheme
•    Private Medical Insurance
•    33 days Annual Leave (including public and privilege holidays)
•    Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)

•    Flexible Working Scheme

Commitment to Diversity:

We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture.  We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone.  If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs.

Who We Are:

The Logistics Commodities & Services Transformation (LCST) Programme for the UK Ministry of Defence is a critical effort to enhance and improve the UK’s defence supply chain. The programme provides essential services such as storage and distribution for the MOD's materiel, including a global freight service and the procurement and inventory management of 70,000 commodity NATO Stock Number (NSNs).

Working together as Team Leidos we are helping to transform the UK's defence supply chain by providing an integration of a complex mixture of services, at low risk, using a modern suite of systems that will deliver one version of the truth. For the first time, the MOD will see the whole picture, as it is happening.

What Makes Us Different:

Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world.  You can inspire change.

Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team.  We have been empowering our people to work flexibly for years.  Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours.          

People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:

Pay Range:

£26,800.00-£31,500.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.