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FirstEnergy

Investor-owned electric utility focusing on distribution

Planner Scheduler - OH Work Management

Operations & LogisticsConfirmed live in the last 24 hours
Full-timeBrooklyn, OH, USA

About the Job

Requirements

  • Professionalism to work with engineering and management personnel and cooperate with customers, contractors, and the general public.
  • Ability to multitask and balance competing priorities.
  • Verbal and written communication skills.
  • Experience with personal computer software, including Microsoft Office (Word, Excel, Access, PowerPoint, and Outlook), and knowledge of SAP, geographic information systems, customer request work scheduling (CREWS), FEWS, PowerOn, computer-aided drafting (CAD/AutoCAD), the Energy Delivery Outage Application, and database query tools.
  • Knowledge of planning and scheduling best practices, processes, and tools.
  • Knowledge of the National Electric Safety Code (NESC), National Electric Code (NEC), and Customer Guide for Electric Services (CGES).
  • Understanding of the Company's Accident Prevention Handbook and Manual of Operations and their practical application in the workplace.
  • Knowledge of equipment purpose, function, and operating characteristics; distribution design; residential, commercial, and utility electrical distribution systems; and construction, maintenance, and service practices, standards, and procedures.
  • Understanding and knowledge of applicable legal and regulatory requirements.
  • Personal vehicle for commuting to various facilities and locations, and a valid driver's license.
  • For Level I: a bachelor's degree in engineering technology or a related discipline and 0–1 years of related work experience; alternatively, at least 2 years of related work experience. Related work experience concerns planning and scheduling work, construction and maintenance practices, procedures, work methods, materials, equipment, and tools used to determine resources for construction and maintenance work.
  • For Level II: all Level I qualifications, plus a bachelor's degree in engineering technology or a related discipline and 1–2 years of related work experience; alternatively, at least 3 years of related work experience.
  • For Level III: all Level I qualifications, plus a bachelor's degree in engineering technology or a related discipline and 2–4 years of related work experience; alternatively, at least 5 years of related work experience.
  • For Level IV: all Level I qualifications, plus a bachelor's degree in engineering technology or a related discipline and 4–6 years of related work experience; alternatively, at least 7 years of related work experience.
  • Attendance at all required regulatory training.

Responsibilities

  • Demonstrate and direct a commitment to all aspects of safety.
  • Support operations supervision by planning and scheduling activities and managing the work queue, staffing, equipment, materials, tools, switching orders, permits, and work-package instructions needed to operate, maintain, or construct overhead and underground line facilities.
  • Assist supervision in setting work commitment dates, expediting projects when necessary or practical, and adjusting schedules daily as resources or external conditions change.
  • Record line employee crew and vehicle assignments in FEWS and dispatch daily work to assigned crews.
  • Use FEWS to create troubleman and serviceman schedules and assign work.
  • Interact with internal and external customers regarding construction and maintenance inquiries.
  • Coordinate work requests with appropriate groups to establish job start and completion dates.
  • Assist with pre-construction work-request assessments to optimize resource use.
  • Ensure underground utility locates are completed, including OUPS, PA One Call, and MISO utility tickets.
  • Ensure switching and hold-offs are completed.
  • Develop a firm two-week plan of operations-center activities and a one-month projection of anticipated activities, providing management with a daily work plan and contingency strategy.
  • Manage time and priorities, and update management on work in progress, backlog, section productivity, and other applicable status information.
  • Provide management with technical reports and metrics to support compliance with company practices and procedures; interpret report analysis and prepare recommendations.
  • Coordinate with Consolidated Planning to align actual work with the budgeted annual work plan, review actual work hours against forecasts, explain variances, and communicate needed forecast adjustments.
  • Follow established processes and improvement practices to develop and support documentation, communication, and training.
  • Discuss planned work with the operations team to address special needs, equipment, vehicles, and flaggers, and review prints when necessary.
  • Plan and schedule accelerated and service work.
  • Assist during emergencies and storm-related activities, including travel to off-site locations, FirstEnergy offices, training facilities, and customer sites when requested.
  • Provide day-to-day support to supervision and other employees on assigned activities.

About the Company

FirstEnergy

Investor-owned electric utility focusing on distribution

FirstEnergy is an investor-owned electric utility that distributes electricity through its network of distribution companies. It focuses on delivering power to customers by maintaining and operating the grid, including power generation and energy services. The company uses an outage management system to let customers report and track outages, enabling faster identification and resolution of service disruptions. Customers manage their accounts through online portals that offer electronic billing (eBill) and multiple payment options. Mon Power, a subsidiary, serves about 395,000 customers in West Virginia, illustrating the scale of its operations. Compared with competitors, FirstEnergy emphasizes reliability, a large, integrated utility footprint, and digital tools for customers and outage management. Its goal is to provide dependable electric service, maintain and improve grid reliability, grow its customer base, and efficiently deliver energy services across its service territories.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Akron, OH
Founded
1997

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