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PENN Entertainment

Operates casinos, racetracks, and online betting

Bartender

Dining, Bar & Counter ServiceUpdated on Nov 12
Full-timeRiverside, MO, USAIn-person

About the Job

Requirements

  • Must be at least 21 years of age.
  • Must have a high school diploma or equivalent.
  • Must be able to read, write legibly, understand, and speak English.
  • Must have customer service and communication skills.
  • Must be able to count money and change correctly.
  • Must know cocktail ingredients and proper mixing and pouring techniques.
  • Must be available to work the required schedule, which may include nights, weekends, holidays, and overtime as needed.
  • Must meet the company’s professional appearance standards.
  • Must be physically mobile with reasonable accommodation and able to respond to visual and oral cues.
  • Must be able to work in constricting areas and tolerate second-hand smoke, noise, and bright lights.
  • Must be able to work at a fast pace in often crowded or noisy environments.
  • Must be able to push, pull, carry, and lift up to 25 pounds, and to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance while performing duties in varying work areas, including confined spaces, with reasonable accommodation.

Responsibilities

  • Monitor guests’ alcohol consumption and intervene as needed according to guidelines.
  • Represent the company positively while working and at customer and public relations functions, including appearing in publicity photos.
  • Promote casino events and programs.
  • Provide personalized service and use guests’ names.
  • Resolve service problems according to guidelines.
  • Provide fast, friendly, professional beverage service to casino guests and beverage servers, including producing a 15-drink tray in two minutes or less.
  • Prepare and pour drink orders using proper portions and ingredients according to recipes; communicate with beverage servers; and present drinks to guests or servers as required.
  • Slice and pit fruit as required.
  • Operate and maintain equipment and utensils in accordance with established guidelines and safety procedures.
  • Operate a cash register or point-of-sale system, ring the proper amount, provide correct change, account for cash, charge, and complimentary sales according to established procedures, and maintain the integrity of financial controls and responsibilities.
  • Work with beverage servers, bartenders, barbacks, the beverage supervisor, and the slots supervisor.
  • Maintain a clean and stocked workstation in accordance with health and safety guidelines.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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