People Operations & Systems Analyst

Key Responsibilities:

Systems ownership & administration:
• Own the day-to-day administration, configuration and maintenance of SafetyCulture’s People systems, ensuring they are accurate, well-governed and fit for purpose. This includes our HRIS (HiBob), ATS and other connected systems. 
• Support people programs with systems configuration and data preparation — including annual performance reviews, compensation cycles, onboarding and off boarding — ensuring systems are set up ahead of time and data is clean and ready to use.
• Own vendor relationships across the People tech stack, including contract renewals, commercials and ongoing performance management
• Co-lead assessments of new tools in partnership with the P&C Engineer and relevant stakeholders, and manage the implementation of any new systems. 
• Translate business needs into scalable, user-friendly system solutions, identifying opportunities to streamline workflows, improve system usability and reduce manual effort.
• Proactively manage system access, permissions and data governance across the People tech stack, in line with privacy and compliance requirements.
• Act as the primary point of contact for People system issues, triaging and resolving problems across integrations, data feeds and platform configuration.
• Partner with the P&C Engineer on system and workflow enhancements, embedding new capabilities into BAU operations. Stay informed on emerging AI tools and trends in People Operations, identifying opportunities to improve how we work.
• Liaise with external system vendors on support, releases and roadmap updates, ensuring SafetyCulture is getting full value from its People tech investments. Provide enablement and training to the broader P&C team.
• Partner with People Ops and Talent teams to ensure data entry practices and process touchpoints maintain system integrity. Set up validation rules and conduct regular audits. 
• Maintain up-to-date documentation and user guides for People systems and processes
 
Reporting & Workforce Insights:
• Build, maintain and iterate on People dashboards and reports that give P&C leaders and senior stakeholders clear, actionable workforce insights. Translate data into a compelling narrative. 
• Own the regular reporting cadence for P&C - headcount, attrition, hiring, engagement and other key metrics - ensuring data is accurate and delivered on time.
• Manage cyclical and compliance reporting obligations, including WGEA and other regulatory requirements, ensuring submissions are accurate, on time and well-documented.
• Translate stakeholder questions into well-structured reports and analyses, working with FP&A and other teams where data spans multiple systems.
• Continuously improve reporting products to reduce dependence on ad hoc data pulls and enable self-serve access to People data.
• Maintain documentation for system configurations, data definitions, reporting logic and standard operating procedures.
 

Required Skills & Experience:

Experience and technical skills:
• Hands on experience administrating and configuring HRIS platforms, including workflows, field setup, permissions and integrations. Experience with HiBob is preferred but not required. 
• Experience working across integrated People systems (e.g. HRIS, ATS, engagement platforms etc) and troubleshooting cross-system data issues, including setting up and maintaining out-of-the-box integrations between platforms.
• Solid understanding of how data flows across interconnected People systems, with an eye for where integrity breaks down.
• Strong data analysis skills - comfortable working with large datasets, building reports and writing formulas to surface meaningful insights.
• Demonstrated experience building dashboards and reports that generate clear, actionable insights for non-technical stakeholders.
• Familiarity with low-code automation tools to reduce manual data handling and process steps.
• Working knowledge of privacy principles as they apply to People data, including data access controls and audit requirements.
• Demonstrated experience working with cross-functional teams, including talent, FP&A, IT, RevOps and beyond. 
 
Mindset and behaviours:
• Data integrity first: You treat clean, accurate data as a non-negotiable foundation, not a nice-to-have.
• Ownership-oriented: You take end-to-end ownership of your work, operating independently and driving outcomes without needing close supervision. You don't wait to be asked to fix what's broken.
• Proactive and improvement-focused: You anticipate challenges before they surface, take initiative, and create your own roadmap of continuous improvement rather than waiting to be directed.
• AI and automation curious: You're open to using AI tools and actively look for opportunities to automate repetitive work — not because it's expected, but because you genuinely see it as a better way to operate.
• Stakeholder-focused: You translate business questions into clear reporting and communicate findings in plain language.
• Pragmatic: You know when to automate, when to document, and when a simple fix is the right call. You manage competing priorities well and reliably deliver to agreed timeframes.
• Collaborative: A natural partner to the P&C Engineer and People Ops team, comfortable working at the boundary of technical and operational work.
 

More than a job:

• Equity with high growth potential, and a competitive salary
• Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office
• Access to professional and personal training and development opportunities
• Hackathons, Workshops, Lunch & Learns
• We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies

Office Benefits:

• In-house Culinary Crew serving up daily breakfast, lunch and snacks
• Barista coffee machine, craft beer on tap, boutique wines and a range of non-alcoholic beverages
• Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy
• Quarterly celebrations and team events, including the annual Shiplt global offsite
• On-site gym, table tennis, board games, books library, and pet-friendly offices