Arthur Cox

Full-service law firm: corporate, litigation, finance

Innovation Consultant - Hybrid / Permanent

IT Project ManagementUpdated on Nov 11

Full-timeDublin, IrelandNo salary listed

About the Job

Requirements

A bachelor's degree or higher is required; a degree in Management Information Systems, Computer Science, Business Administration, Commerce, or Law is preferred.
At least 5 years of applicable experience is essential; experience leading projects or workstreams autonomously is an advantage.
Project management and project delivery experience is essential, ideally in a large consulting organisation, law firm, or financial services company, with a strong understanding of formal project management methodologies.
Experience leading business application deployments into a business organisation, including business analysis, requirements gathering, process design, change management, and training, is essential.
Experience driving process review and process re-engineering projects to deliver process efficiency is essential.
Experience screening the technology landscape to identify appropriate solutions to a particular problem is essential.
An understanding of how Generative AI works and experience applying Generative AI tools, such as Microsoft Copilot, to achieve useful outcomes in a business context is essential.
Strong working knowledge of Microsoft Office, including Project, Word, PowerPoint, Excel, and Visio, is essential.
The candidate should be able to work collaboratively with diverse stakeholders and establish credibility with demanding senior stakeholders.
The candidate should have curiosity and willingness to learn about the legal business and technology environment, with an interest in AI and its practical application.
The candidate should be able to distinguish genuine value from hype and translate AI and technology developments into practical, well-governed solutions.
The candidate should be self-starting, hands-on, attentive to detail, willing to take ownership of individual and team work, and able to operate autonomously.
The candidate should have interpersonal, influencing, and negotiation skills and be able to influence without direct authority.
The candidate should exercise good judgement and risk awareness, balancing innovation with information security, data governance, and professional obligations.

Responsibilities

Take accountability for assigned projects and workstreams, working autonomously within priorities, success measures, and governance set by the Head of Innovation & AI and Innovation Managers.
Work with lawyers and Innovation Lawyers to understand legal work and existing processes and identify and assess opportunities for AI, legal technology, automation, process redesign, process optimisation, and change management.
Lead delivery activities for assigned products across the AI and legal technology lifecycle, including horizon scanning, vendor engagement, proofs of concept, pilots, implementation, adoption, and optimisation.
Deliver assigned elements of the AI Enablement pillar, driving adoption and effective use of Legora, Microsoft Copilot, and AI agents through practical use cases, training, and ongoing support.
Plan, manage, and execute projects and workstreams, including scoping, planning, risk and issue management, delivery, and expenditure within approved budgets.
Document requirements and develop analysis, return on investment, and recommendations for business cases, supporting the Innovation Manager or Head of Innovation & AI in securing investment approval.
Recommend options and contribute evidence to lifecycle decisions, including whether to proceed with pilots, scale, optimise, or retire tools.
Become a subject-matter expert for key products and solutions, leading integration, configuration, and customisation for successful rollout.
Lead the introduction and embedding of legal technologies and AI tools, including delivering training, presentations, and demonstrations to lawyers.
Promote existing legal technology and AI solutions, identify opportunities to solve problems with technology, and encourage innovative uses across the firm.
Monitor and report adoption, usage, and benefits of tools and workstreams, contribute to wider benefits tracking, and recommend improvements.
Lead day-to-day engagement with lawyers, business services teams, and vendors, and influence senior stakeholders to secure support and progress work.
Liaise with IT, Information Security, Risk & Compliance, and data owners to ensure solutions comply with firm policies, regulatory requirements, and professional obligations.
Provide task leadership, technical guidance, and quality review to Innovation Analysts on projects and workstreams, and share knowledge across the team.
Prepare and deliver defined client demonstrations and briefings and contribute to pitches and tenders involving the firm’s AI, innovation, or legal technology capabilities.
Provide insight into legal market, AI, and technology trends and investigate potential solutions to address lawyers’ challenges.
Promote responsible innovation, excellence, and continuous improvement within the Innovation & AI team and the firm.

Desired Qualifications

Certifications in Project Management, such as PRINCE2 or PMP; Process Re-engineering, such as Lean Six Sigma; agile delivery methods, such as Certified Scrum Master; or Change Management methodologies are advantageous.
Experience configuring and testing process workflows in cloud-based productivity tools such as SharePoint, HighQ, or Microsoft Power Platform is advantageous.
Familiarity with challenges affecting law firms and the changing legal services market is desirable but not essential.
Familiarity with how legal work is delivered is desirable but not essential.
Familiarity with the legal technology landscape is desirable but not essential.

Arthur Cox LLP is one of Ireland’s leading law firms. We are an “all-island” firm with offices in Dublin and Belfast. We also have offices in London, New York, and San Francisco. Our practice encompasses all aspects of corporate and business law.

With 600 legal staff and a total headcount of nearly 900, we provide a comprehensive service to an international client base ranging from multinational organisations, banks, and financial institutions and established global leaders to government agencies and new players in emerging industry sectors.

Our story has been defined by our progressive outlook. For over 100 years, we have led the way in the legal field in Ireland. For our clients, we work to deliver the best service and support. With an independent, entrepreneurial spirit of innovation leading the way.

Background to the role:

The legal sector has entered a period of significant change driven by artificial intelligence, automation, data, new client expectations and evolving models of legal service delivery. Arthur Cox has a strong history of innovation and is committed to ensuring that technology is adopted in a practical, responsible and commercially valuable way across the firm.

The Innovation & AI team plays a central role in this agenda. Part of the firm’s Legal Tech & Innovation Services Group, the team helps the firm identify, assess, implement and scale the technologies and working practices that will support the future delivery of legal services. It owns the AI and legal technology product portfolio across its full lifecycle — from horizon scanning and opportunity assessment, through pilots, business cases, implementation and adoption, to ongoing optimisation and retirement — and leads the AI Enablement pillar of the firm’s AI strategy, including the adoption and effective use of tools such as Microsoft Copilot, Legora and AI agents. The team works closely with lawyers, Innovation Lawyers, Knowledge, Risk & Compliance, IT and firm leadership to ensure that AI and legal technology are deployed in a way that improves client service, enhances lawyer effectiveness, manages risk and supports the firm’s strategic priorities.

Location: Dublin Ireland
Working model: Hybrid, Permanent (3 days onsite)
Department: IT
Reports to: Head of Innovation & AI

Overview of the role / About the role:

We are looking to recruit a talented consultant with a track record of driving innovation and delivering technology-enabled transformation projects in a business organisation. This is an ideal opportunity for someone who wants to combine business process design, change management and technology — with a strong and growing emphasis on AI — to transform how the legal profession delivers legal services.

The Innovation Consultant independently leads assigned projects and workstreams, taking responsibility for delivery within agreed priorities, budgets and governance arrangements, while providing guidance to Analysts.

Reporting to the Head of Innovation & AI, and working closely with the team’s Innovation Managers, you will lead the day-to-day delivery of projects and workstreams across the AI and legal technology product lifecycle, including elements of the firm’s AI Enablement agenda. You will tease out and document the underlying requirements of our lawyers, develop the analysis and case for change, and then plan and execute the work to deliver on the agreed objective. You will become an SME on key products and solutions such as Legora and Microsoft Copilot, championing their deployment and promoting usage across the firm.

This is an ideal opportunity for someone who wants to grow a career in a fast-paced and demanding professional services environment where process redesign and AI will drive major disruption over the next decade.

Taking accountability for the delivery of assigned projects and workstreams, working autonomously within the priorities, success measures and governance set by the Head of Innovation & AI and Innovation Managers.
Working closely with our lawyers and Innovation Lawyers to develop a deep understanding of legal work and existing processes, in order to identify and assess opportunities to apply AI, legal technology, automation and process redesign, with a strong emphasis on process optimisation and change management.
Leading delivery activity across the AI and legal technology product lifecycle for assigned products, including horizon scanning, vendor engagement, running proofs of concept and pilots, implementation, adoption and optimisation.
Delivering assigned elements of the AI Enablement pillar, including driving the adoption and effective use of Legora, Microsoft Copilot and AI agents through practical use cases, training and ongoing support.
Planning, managing and executing projects and workstreams, including scoping, planning, risk and issue management, and managing delivery and expenditure within an approved budget.
Documenting requirements and developing the analysis, ROI and recommendation that underpin business cases, supporting the Innovation Manager or Head of Innovation & AI in securing investment approval.
Recommending options and contributing evidence to lifecycle decisions, including pilot go / no-go, scaling, optimisation and retirement of tools.
Becoming an SME for key products and solutions, leading on integration, configuration and further customisation to ensure successful rollout.
Leading the introduction and embedding of new legal technologies and AI tools, including delivering training, presentations and demonstrations to our lawyers.
Championing and promoting the use of our existing legal tech and AI solutions, proactively identifying opportunities to use technology to solve problems and encouraging innovative uses across the firm.
Monitoring and reporting on the adoption, usage and benefits of the tools and workstreams you lead, feeding into wider benefits tracking and recommending improvements.
Leading day-to-day engagement with lawyers, business services teams and vendors, and influencing senior stakeholders to secure support and progress for your work.
Liaising with IT, Information Security, Risk & Compliance and data owners to ensure that all solutions are introduced and used in accordance with firm policies, regulatory requirements and professional obligations.
Providing task leadership, technical guidance and quality review to Innovation Analysts working on your projects and workstreams and sharing knowledge across the team.
Preparing and delivering defined demonstrations and briefings for clients and contributing to pitches and tenders where the firm’s AI, innovation or legal technology capability forms part of the proposition.
Providing insight on legal market, AI and technology trends, and investigating potential new solutions to ensure we better address the challenges faced by lawyers.
Championing and fostering a culture of responsible innovation, excellence and continuous improvement within the Innovation & AI team and the firm more broadly.

Bachelor’s degree or higher required (preferred in Management Information Systems, Computer Science, Business Administration, Commerce or Law.
5 years’ applicable experience is essential; experience of leading projects or workstreams with a high degree of autonomy is an advantage.
Project management and project delivery experience is essential, ideally in a large consulting organisation, law firm or financial services company. A strong understanding of formal project management methodologies is important.
Experience in leading business application deployments into a business organisation, including business analysis, business requirements gathering, process design, change management and training, is essential.
Experience in driving process review and process re-engineering projects to deliver process efficiency is essential.
Experience in screening the technology landscape to quickly identify appropriate solutions to a particular problem is essential.
An understanding of how Generative AI works, and experience in applying Generative AI tools (e.g. Microsoft Copilot) to achieve useful outcomes in a business context, is essential.
Certifications in Project Management (e.g. PRINCE2, PMP), Process Re-engineering (e.g. Lean Six Sigma), agile delivery methods (e.g. Certified Scrum Master) or Change Management methodologies are an advantage.
Experience in configuring and testing process workflows in cloud-based productivity tools (e.g. SharePoint, HighQ, MS Power Platform) is an advantage.
Strong working knowledge of MS Office (including Project, Word, PowerPoint, Excel and Visio) is essential.
Familiarity with the challenges affecting law firms and the changing legal services market is desirable but not essential.
Familiarity with how legal work is delivered is desirable but not essential.
Familiarity with the legal tech landscape is desirable but not essential.
Team player with a track record of working in a highly collaborative environment with a diverse group of stakeholders.
Ability to establish credibility with a diverse group of demanding senior stakeholders.
Innate curiosity and willingness to learn about the legal business and technology environment, with a strong interest in AI and its practical application.
Ability to distinguish genuine value from hype and to translate AI and technology developments into practical, well-governed solutions.
Self-starter with a willingness to be hands-on, demonstrate attention to detail and take ownership of individual and team work, able to operate with a high degree of autonomy.
Strong interpersonal, influencing and negotiation skills, often needing to influence to get things done rather than direct.
Good judgement and risk awareness, balancing innovation with information security, data governance and professional obligations.

About the Company

Arthur Cox

Full-service law firm: corporate, litigation, finance

Arthur Cox is a full-service law firm with offices in Dublin, Belfast, London, New York, and San Francisco. It offers a wide range of legal services for domestic and international clients, including corporate and M&A, litigation and dispute resolution, real estate, and debt finance. The firm operates by providing expert legal advice and acting as a one-stop shop for clients’ needs, typically charging fees for its services. Its international presence and long-standing expertise differentiate it from competitors, along with a strong emphasis on a sustainable business program that addresses environmental, workplace, community, and marketplace impacts. The firm’s goal is to help clients navigate complex legal challenges with trusted, high-quality advice while growing its business responsibly and sustainably.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Dublin, Ireland
Founded: 1920

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