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Schneider Electric

Global energy management and automation provider

Technicien d’intervention HTA/BT

Equipment Field ServiceUpdated on Nov 14
Full-timeBois-Guillaume, France

About the Job

Requirements

  • Provide a customer-centered approach with interpersonal skills and professionalism in the field.
  • Adapt to changing conditions and solve problems autonomously.
  • Pay attention to detail to ensure tasks meet quality and safety requirements.
  • Develop technical expertise and progress in a field services environment.
  • Use active listening to understand customer concerns and translate them into practical service responses.
  • Provide responsive customer support that builds trust and satisfaction.
  • Perform routine and corrective maintenance to ensure system reliability.
  • Diagnose technical issues and implement effective on-site solutions.
  • Follow safety protocols that protect employees, customers, and equipment.
  • Document service activities accurately to support compliance and continuity.
  • Prioritize tasks to meet service commitments efficiently.

Responsibilities

  • Install, commission, and maintain customer systems according to established procedures and safety standards.
  • Perform on-site troubleshooting, repairs, and preventive maintenance to maximize system performance.
  • Create accurate technical documentation and service reports that support quality and compliance.
  • Interact with customers to understand their needs and identify opportunities for additional support.

About the Company

Schneider Electric

Global energy management and automation provider

Schneider Electric is a global specialist in energy management and automation. It helps homes, businesses, and industries run electricity more efficiently by selling electrical products, automation hardware, software, and related services. Its offerings cover electrification, automation, and digitization, and solutions connect devices, collect data, and control systems to optimize energy use in smart industries, resilient infrastructure, and data centers. The company distinguishes itself with a broad, end-to-end portfolio and a worldwide presence in over 100 countries, combining hardware, software, and services to address sustainability and reliability. Its goal is to help people and organizations use energy more efficiently, reduce environmental impact, and improve uptime and reliability.

Company size
10,001+
Company stage
IPO
Headquarters
Rueil-Malmaison, France
Founded
1836

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