L

LEGO

Produces and licenses construction toy sets

Team Leader - Retail Store

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeSan Diego, CA, USAIn-person

About the Job

Requirements

  • Leadership and/or management experience in a retail store environment.
  • Experience delivering employee training.
  • Experience with cash handling and inventory/sales auditing.
  • Experience using point-of-sale automated systems.
  • Experience with merchandise maintenance and visual merchandising.
  • Ability to meet the physical demands of constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours, with occasional stooping, kneeling, crouching, and ladder climbing.
  • Ability to lift at least 30 pounds.
  • Full availability to work 40 hours per week.

Responsibilities

  • Assist the Assistant Store Manager and Store Manager in maintaining holiday, attendance, and team scheduling.
  • Supervise Sales Associates during shifts and address potential issues appropriately in line with LEGO policies and procedures, with the support of the Assistant Store Manager and Store Manager.
  • Complete orders for store and office supplies in line with guidelines and operating budgets.
  • Ensure Sales Associates follow money-handling procedures.
  • Maintain an organized stockroom, ensure available products are merchandised on the shop floor, and achieve loss-prevention targets.
  • Assist the Assistant Store Manager and Store Manager in achieving a high standard of merchandise presentation according to store guidelines.
  • Maximize profitable sales by regularly reviewing sales and margin information.
  • Help ensure appropriate and effective space-management techniques are used.
  • Maintain the store graphics system, including pricing, with a focus on customer service and maximizing profitable sales.
  • Ensure all fixtures are replenished.
  • Evaluate and communicate competitor visual-merchandising techniques and identify opportunities to further develop the business.
  • Train Sales Associates in visual-merchandising techniques according to LEGO Brand Retail guidelines.
  • Motivate and develop a high-performance team by sharing the LEGO Brand, Vision, and Values.
  • Provide training to improve the team's ability to meet customer-service, product-knowledge, and sales standards.

About the Company

LEGO

Produces and licenses construction toy sets

LEGO designs and sells plastic construction toys with interlocking bricks that snap together using a stud-and-tube system, allowing compatibility across generations. It also licenses popular franchises, runs branded stores, creates digital games and films, operates LEGOLAND parks, and offers educational products. Its bricks use a precise clutch power to connect, supported by product families like DUPLO and Technic and a broad ecosystem of sets and accessories. LEGO aims to inspire learning and creativity through constructive play for children and adult fans, while growing its brand through licensing, media, retail, and education initiatives.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Billund, Denmark
Founded
1932

Recently Posted Jobs

Explore more opportunities at LEGO

See more jobs