Patient Services Specialist Resource Team

09147 Medical Group Administration Operations - Float Pool: PSSFull timeYes40

Service Area: Float assignments will be assigned in the Central and Southern Regions (Monroe, Pineville, Rock Hill, Indian Land, Steele Creek area).

Pay Range:

$22.90 - $34.35

Essential Functions

• Greets and registers patients.
• Verifies insurance/demographics.
• Checks patients in and out and makes appointments as indicated.
• Collects co-pays and patient payments.
• Answers phones. Answers basic patient billing questions and/or directs to PBO/UBO.
• Monitors and resolves registration errors.
• Completes referrals and authorizations as needed.
• Assists with some financial counseling duties as needed.
• Completes charge entry in a timely manner, as needed.

Physical Requirements
Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.

Education, Experience and Certifications

High School Diploma or GED required. Computer experience required. Customer Service experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.