Data Quality Assurance Analyst

The mission of the Center for Health Information and Analysis (CHIA) is to be the agency of record for Massachusetts health care information, to responsibly steward sensitive and confidential data, and to objectively report reliable and meaningful information about the quality, affordability, utilization, access, and outcomes of the Massachusetts health care system.

Our work directly impacts the health care system, supporting the development of data-driven policies that aim to improve the quality and equity of care, while keeping costs affordable for Massachusetts families. We foster a flexible, collaborative environment, offering a hybrid model that balances in-person and remote work. Our hybrid approach allows you to work alongside your colleagues in our vibrant Boston office at 501 Boylston Street for at least two designated days per week, with the flexibility to work remotely on others.

CHIA’s Data Operations Technology unit is seeking a Data Quality Assurance (DQA) Analyst to be responsible for a variety of data quality activities in CHIA’s database environment.  The key role of the DQA Analyst will be to ensure that any data released meets CHIA’s standards. Other responsibilities include, but are not limited to, profiling and analyzing very large, complex databases to enhance data quality, and resolving data quality problems.

Join us at CHIA and help shape the future of Massachusetts health policy! We seek a Data Quality Assurance (DQA) Analyst to contribute to data quality efforts across CHIA’s database environment. The DQA Analyst will help ensure that released data meets CHIA’s standards by profiling and analyzing large, complex databases, identifying opportunities to enhance data quality, and resolving data quality problems.

As a Data Quality Analyst at CHIA, you will have the opportunity to:

• Work on a team of DQA Analysts and collaborate with other Data Operations Technology groups and internal Business Partners.
• Provide data profiling expertise for the data sets CHIA releases, such as, the Massachusetts All-Payer Claims Database (MA APCD) and Hospital Encounter Data.
• Use profiling results to define specifications for data quality assurance processes and ongoing monitoring of data.
• Determine the root cause for data quality errors and make recommendations for both long and short-term solutions.
• Identify and develop process improvements to enhance overall data quality.
• Run test scripts, record actual results, and identify defects.
• Develop and maintain data quality assurance documentation.
• Construct and optimize queries and procedures.
• Stay up to date on new data profiling technology and business intelligence tools.
• Remain committed, at all times, to data quality, integrity and security.

Required Qualifications:

• Strong analytic, data quality, and data manipulation skills;
• Demonstrated proficiency with the programming language SQL and/or Snowflake;
• Mastery with analyzing and manipulating data in MS Excel;
• Current knowledge of industry testing and data quality measurement techniques and methods;
• Working knowledge of relational databases including Snowflake, SQL Server, and Postgres;
• Strong interpersonal collaboration and communication skills.

Here are the important qualifications we are looking for:

• Experience working with health care data, claims and data reporting systems;
• Comfortable working with MS Office applications;
• Translate business requirements into technical solutions;
• Produce and maintain technical documentation;
• Work effectively with employees with diverse skillsets;
• Effectively communicate analytic results and measurements;

Minimum Entrance Requirements:

Data Quality Analyst I:

Applicants must have at least (A) one (1) year of full-time or equivalent part-time, professional, or practical experience in information technology applications development or (B) any equivalent combination of the required experience and the substitutions below.

Substitution:

I. An Associate's degree or higher in a related field may be substituted for the required experience.

Data Quality Analyst II:

Applicants must have (A) at least two (2) years of full-time or equivalent part-time professional or practical experience in the field of information technology applications development, or (B) any equivalent combination of the required experience and the substitutions below. 

Substitutions:

I. An Associate's degree in a related field may substitute for one (1) year of the required experience.  II. A Bachelor's degree or higher in a related field may substitute for the required experience.

Total Compensation: 

We offer a competitive salary range of $75,826.40 - $125,924.24 for this position. Salary is commensurate with experience. CHIA may adjust title, responsibilities, and salary depending on the experience and expertise of the individual selected. 

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Information submitted by applicants is collected through the JazzHR Platform, your submission of application materials constitutes your express consent for this information to be provided to JazzHR for processing. Please do not include any personally identifiable information with your application materials other than that specifically requested by CHIA. CHIA requests basic information such as name, address, telephone number, and email address. You may also self-identify with your race/ethnicity, gender, disability and/or veteran status. However, you should not provide more detailed personal information such as your date of birth or Social Security Number with your application materials.