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Mattress Firm

Retailer of mattresses with extensive stores

Sleep Expert - Sales

Retail SalesConfirmed live in the last 24 hours
Full-timeIn-person

About the Job

Requirements

  • Must be legally authorized to work in the United States without sponsorship and provide proof of eligibility to work in the United States.
  • Must be able to lift, push, or pull more than 50 pounds.

Responsibilities

  • Elevate and enhance the customer's in-store experience by acting as a trusted sleep authority and offering products.
  • Execute selling programs using digital tools and support a seamless omnichannel experience that puts the customer at the center.
  • Create a customer-centered environment by cultivating strong relationships.
  • Provide customers with technical and product knowledge and serve as a subject matter expert.
  • Drive individual sales performance and key performance indicators while demonstrating company values and supporting company initiatives.
  • Maintain customer relationships during and after purchase, resolve customer issues, and send delivery reminders.
  • Maintain awareness of competitors, advertisements, and competitor services.
  • Use social media to positively impact brand awareness and increase sales.

About the Company

Mattress Firm

Retailer of mattresses with extensive stores

Mattress Firm is a large retail chain that sells mattresses and sleep products through hundreds of stores. Its model centers on letting customers try beds in-store and arranging fast, often same-day, delivery, with financing options sometimes available. The company grew by acquiring regional mattress chains to build the biggest network of stores, which helped it become the largest U.S. mattress retailer at one point. That expansion also led to over-saturation and financial trouble, including a Chapter 11 bankruptcy and restructuring. Now owned by Somnigroup International (part of Tempur Sealy), Mattress Firm’s goal is to maintain broad reach and accessibility in the mattress market, offering a wide selection and convenient delivery to capture and maintain a leading share of the sleep-products market.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Houston, TX
Founded
1986

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