Full-Time
AI Deployment Leader
Domu AI
51-200 employees
Multi-channel engagement platform for regulated servicing
Compensation Overview
$100k - $160k/yr
San Francisco, CA, USA
In Person
 Business & Strategy (1) |
|---|
Get referred to Domu AI
See people who can refer or advise you
- Experience owning enterprise or mid-market customer relationships with accountability for outcomes.
- Ability to understand customer goals, identify expansion opportunities, and connect product usage to business value.
- Analytical and operational rigor to bring structure to messy problems.
- Technical curiosity and independence to quickly learn how the product works, how customers’ systems operate, and where the two connect without needing to be an engineer.
- Ability to communicate clearly with executives and technical teams.
- Own the post-sale relationship for a portfolio of enterprise customers from launch through expansion.
- Build repeatable deployment frameworks for complex enterprise rollouts to streamline execution and accelerate time-to-value.
- Help customers measure impact, identify gaps, and find opportunities to use the product more broadly.
- Identify expansion opportunities early, build the case for them, and partner with the founders to grow usage and revenue.
- Bring customer feedback and deployment learnings back to product and engineering to help shape future product development.
- Create the operating foundation for the function, including critical artificial intelligence workflows, optimized for repeatability, quality, and scale.
- Experience in financial services, collections, insurance, or another highly regulated industry.
- Experience building or launching a side project, internal tool, product, process, or new function.
- Familiarity with voice artificial intelligence or artificial intelligence products used in production.
- Early-stage startup experience or a strong desire to build in a fast-moving, high-ownership environment.
Domu AI provides an Intelligent Engagement Layer for regulated servicing, offering a unified platform to orchestrate multi-channel outreach (Voice AI, Email, WhatsApp, SMS, QA) for banks and insurers. It uses adaptive, human-like generative AI to replace rigid playbooks, automating sales, servicing, lead qualification, and debt recovery while preserving customer experience and compliance. The platform coordinates communications and automated workflows across channels in one system, enabling non-technical teams to design engagement sequences without custom coding. Its focus on regulated industries at enterprise scale, with governance and compliance features across channels, differentiates it from general contact-center tools; the goal is to automate customer interactions at scale without compromising service quality or regulatory compliance.
Company Size
51-200
Company Stage
Seed
Total Funding
$130K
Headquarters
New York City, New York
Founded
2022
Get referred to Domu AI
See people who can refer or advise you
Simplify's Take
What believers are saying
- June 11, 2026 Alorica partnership validates Domu's loan-servicing use case.
- Domu's voice, email, and SMS orchestration expands revenue across servicing workflows.
- Job postings in June 2026 show active hiring for engineering and deployment roles.
What critics are saying
- FDCPA, TCPA, and Regulation F violations can trigger enforcement and customer cancellations.
- A 15-person team faces brutal scaling pressure across implementation, support, and compliance.
- Collections automation backlash can kill enterprise renewals if regulators or banks tighten rules.
What makes Domu AI unique
- Domu Technology, Inc. targets regulated collections, not generic enterprise chat.
- Y Combinator-backed Domu raised a $25 million Series A led by Standard Capital.
- Domu serves 8 of 20 largest banks and insurers across the Americas.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Mental Health Support
Paid Vacation
Wellness Program
Company Equity