C

City of Somerville

City government delivering municipal services

Construction Liaison & Design Manager

Community Outreach & ProgramsConfirmed live in the last 24 hours
Full-timeSomerville, MA, USA$75k - $78k /yr

About the Job

Requirements

  • A bachelor's degree in urban planning, communications, or a related field, or equivalent relevant experience; lived experience demonstrating knowledge of community engagement is strongly preferred.
  • Two to five years of experience in infrastructure improvement administration support and/or community engagement.
  • A working knowledge of infrastructure design and construction management.
  • Ability to handle problems and emergencies effectively; communicate clearly orally and in writing; operate a personal computer; maintain confidential information; maintain, manage, and organize records; and deal appropriately with City employees, City officials, and members of the public.
  • Strong interpersonal skills, excellent oral and written communication skills, and database administration skills.
  • Ability to work beyond normal business hours when evening meetings or work assignments require it.
  • Ability to attend site visits at properties under construction.

Responsibilities

  • Create and implement comprehensive, inclusive community engagement strategies to expand public participation in planning and design of infrastructure improvement projects, including streetscape, water, sewer, stormwater, municipal building, and school building improvements.
  • Coordinate and facilitate virtual, hybrid, and in-person community meetings with residential communities, abutting businesses, and special-interest citizen groups to inform constituents, obtain design input, and develop construction impact mitigation strategies. Meetings may include planning, design, preconstruction, neighborhood, tree management, and school educational visits.
  • Communicate complex technical information inclusively to broad audiences using a variety of mediums.
  • Develop robust relationships with a diverse range of stakeholders and maintain a network of new and existing allies and community partners for specific planning and design projects.
  • Identify and implement new and emerging outreach practices.
  • Maintain organized and accurate records, including contact information and meeting notes for community engagement activities and events.
  • Coordinate interpretation and translation services for public meetings.
  • Help ensure engagement opportunities are socially just and accessible, and help constituents and stakeholders feel they have a voice in their community’s future.
  • Support Project Managers with additional oversight of contracted work while participating in planning and execution of Infrastructure Department projects.
  • Prepare planning and design project status updates for internal distribution and assist other city departments in routing constituent calls and emails correctly.
  • Provide project information to the Communications and Community Engagement Department and collaborate or assist as needed in developing and distributing community information and updates.
  • Engage constituents to identify and prioritize issues, and coordinate with Engineering, Capital Projects, and Communications Departments on strategies for direct and/or on-site communications with residents and businesses throughout project schedules.
  • Prepare technical responses to citizen requests, comments, and concerns submitted via the 311 Q-Alert system in coordination with Engineering, Capital Projects, and Communications staff.

Desired Qualifications

  • A background in urban planning, community organizing, customer service communications, or marketing is preferred.
  • Lived experience demonstrating proper knowledge of community engagement is strongly preferred.

About the Company

City of Somerville

City government delivering municipal services

Somerville's city government provides local services to residents, led by Mayor Joseph A. Curtatone and the Board of Aldermen. It delivers public safety, housing, transportation, health, parks, and community programs through its city departments and online channels. The city distinguishes itself with a track record of awards for being well-run, diverse, bike- and youth-friendly, and connected to the Boston-Cambridge innovation ecosystem. Its goal is to offer high-quality public services and a vibrant, inclusive community that supports health, culture, education, and sustainable growth.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Somerville, MA
Founded
1842

Recently Posted Jobs

Explore more opportunities at City of Somerville

See more jobs