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Windstar Cruises

Operates small-ship luxury cruises worldwide

Vice President, Growth Marketing & Strategy

Growth MarketingConfirmed live in the last 24 hours
Full-timeGreenwood Village, CO, USA

About the Job

Requirements

  • 15+ years of progressive leadership experience in hotel commercial strategy, growth marketing, digital marketing, revenue management partnership, sales strategy, and enterprise revenue leadership.
  • Demonstrated ability to lead through influence across direct, matrixed, and cross-functional teams in a complex enterprise environment.
  • Strong financial and analytical capability across forecasting, budgeting, scenario modeling, booking pace, market segmentation, channel performance, occupancy, ADR, RevPAR, and profitability.
  • Deep expertise in performance marketing, customer relationship management (CRM), digital acquisition, attribution, audience development, and distribution strategy.
  • Experience applying artificial intelligence, automation, and emerging technologies to improve marketing performance, customer insight, productivity, and commercial decision-making.

Responsibilities

  • Lead growth strategies that improve demand capture, capacity utilization, direct booking contribution, and revenue performance across parks, hotels, and train properties.
  • Partner with sales, revenue management, and property leadership to identify need periods, shoulder-season opportunities, soft booking windows, and under-leveraged guest segments.
  • Align marketing investment with pricing, packaging, yield opportunities, and sales priorities to connect campaigns to measurable commercial outcomes.
  • Develop targeted demand programs across transient, group, midweek, seasonal, and high-value audience opportunities.
  • Serve as a strategic partner to the Chief Commercial Officer (CCO) in developing commercial growth roadmaps for parks, hotels, and train properties.
  • Use market analysis, competitive intelligence, scenario planning, and performance trends to identify risks and opportunities before they affect results.
  • Evaluate revenue levers, partnership opportunities, channel strategies, and technology investments that support profitable growth.
  • Translate insights into executive recommendations and practical activation plans.
  • Set commercial priorities for CRM, loyalty, retargeting, lifecycle marketing, and audience development strategies that convert intent into bookings, repeat stays, and higher-value guest relationships.
  • Partner with the Customer Data & Analytics team to use segmentation, testing, attribution, and first-party data to improve conversion, acquisition efficiency, channel profitability, and long-term guest value.
  • Partner with analytics teams to develop executive-level reporting linking marketing investment to occupancy, average daily rate (ADR), revenue per available room (RevPAR), booking pace, channel cost, direct contribution, cancellation trends, and margin.
  • Support disciplined budget allocation and prioritization based on capacity needs, revenue potential, and commercial impact.
  • Provide senior leadership with forward-looking recommendations that increase occupancy, protect rate, improve mix, and strengthen profitability.
  • Identify opportunities to apply artificial intelligence and automation to forecasting, personalization, campaign optimization, workflow efficiency, and decision support.
  • Lead the organization’s approach to emerging artificial intelligence-assisted travel discovery, including generative search, AI overviews, conversational trip planning, answer engines, evolving booking behaviors, and agentic commerce.
  • Partner with marketing, digital, revenue management, analytics, and property teams to assess how changing search behavior affects visibility, referral traffic, direct demand, and guest decision-making.
  • Develop test-and-learn strategies to keep properties visible, accurately represented, and bookable as travelers shift from keyword search to AI-assisted recommendations.
  • Translate artificial intelligence and digital discovery trends into strategies that improve content accuracy, brand presence, direct-booking pathways, and personalized demand generation.
  • Build partnerships with brand marketing, sales, revenue management, operations, finance, agency partners, and property teams to align around shared growth objectives.
  • Establish key performance indicators, operating rhythms, and accountability for initiatives affecting demand generation, conversion, occupancy, ADR, RevPAR, booking pace, direct booking share, acquisition cost, and contribution.
  • Collaborate with tour and cruise brand leaders where appropriate while supporting distinct brand strategies, leadership structures, and revenue planning responsibilities.
  • Coordinate CRM, analytics, e-commerce, partnership marketing, social media, and creative services around commercial priorities.

Desired Qualifications

  • Relevant experience in hospitality, lodging, resorts, parks, leisure, travel, or destination-based commercial organizations is preferred.
  • Familiarity with AI search, generative engine optimization, conversational search behavior, travel discovery platforms, or related digital discovery tools is preferred.

About the Company

Windstar Cruises

Operates small-ship luxury cruises worldwide

Windstar Cruises operates a small-ship cruise line that runs six sailing and all-suite yachts, carrying under 350 guests each. It visits about 260 ports across more than 60 countries, with itineraries that emphasize immersive, authentic experiences and port-intensive days. Onboard and ashore, guests enjoy a high level of service and a notable culinary program, highlighted by the title of Official Cruise Line of the James Beard Foundation. The ships focus on intimate, boutique-style cruising rather than large-ship experiences, and the company emphasizes sustainable hospitality as part of its parent group, Xanterra Parks & Resorts. The goal is to offer travelers distinctive, authentic itineraries with personalized service and a softer footprint compared with larger cruise lines.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Seattle, WA
Founded
1986

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