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Neuron 7

AI-powered platform for service resolution

Director of Sales - Enterprise Sales

Account ExecutivePosted on Nov 6
Full-timeRemote in USANo salary listed

About the Job

Requirements

  • At least 7 years of experience in enterprise B2B SaaS or technology sales, with a track record of exceeding quota on new business.
  • Experience closing complex, multi-stakeholder deals.
  • A history of selling AI, automation, or enterprise software and tying it to business outcomes.
  • Strong consultative selling and executive presence, with the ability to run a pipeline independently.
  • MEDDPICC and Command of Message training.

Responsibilities

  • Own the full enterprise sales cycle for the AI-powered Service Resolution Intelligence platform, from prospecting and executive discovery through technical evaluation, negotiation, and close.
  • Acquire new logos and develop strategic account plans across high-tech, manufacturing, and medical device sectors.
  • Build executive relationships with CIOs, CTOs, COOs, VPs of Service Operations, Support, and Engineering, and engage multi-threaded buying committees.
  • Conduct executive discovery, develop ROI and business cases, and differentiate the platform from legacy knowledge-management and service tools.
  • Generate pipeline, maintain accurate forecasts, and keep CRM records clean using MEDDPICC or a similar methodology.
  • Navigate complex procurement, security, and legal review processes.
  • Work alongside Solution Consultants, Architects, Product, and Customer Success to shape solutions for complex service environments.

Desired Qualifications

  • Field service, technical support, or service operations domain experience.
  • Familiarity with ServiceNow, ServiceMax, DataBricks, Salesforce, and/or Microsoft Dynamics.
  • Experience with AI-native platforms, systems integrators, and partner ecosystems.

About the Company

Neuron 7

AI-powered platform for service resolution

Neuron7.ai builds an AI-powered service platform that improves outcomes for teams in call centers, tech support, and engineering by guiding issue resolution. It integrates with a client’s existing CRM or service workflows and includes a Smart Resolution Repository that captures and shares knowledge in real time, creating a single system of service intelligence across thousands of products, issues, people, and data silos. The platform works by learning from data and human interactions to diagnose problems and provide step-by-step guidance for resolution. Its approach is solutions-oriented, tailoring the tool to each client’s KPIs and service processes, which has helped customers raise productivity and effectiveness within weeks of deployment. The company’s goal is to help service teams resolve issues faster and more consistently by delivering scalable, data-driven guidance and shared knowledge across the service lifecycle.

Company size
51-200
Company stage
Series B
Total funding
$58.2M
Headquarters
San Jose, CA
Founded
2020

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