All Accor

Global hotel management, franchising, loyalty program

Food and Beverage Manager

Food & Beverage Operations ManagementUpdated on Nov 11

Full-timeAlgiers, AlgeriaNo salary listedIn-person

About the Job

Requirements

A diploma in hospitality, food service/restaurant management, or management is required.
At least five years of experience in a similar role in upscale hospitality is required.
Strong command of food and beverage operations is required.
Leadership, financial management, and customer service skills are required.
Professional proficiency in French and English is required.
Expertise in service and the art of hospitality is required.
A strong attention to detail and results orientation are required.
A passion for gastronomy and the guest experience is required.

Responsibilities

Oversee the daily operations of restaurants, bars, and banquets.
Ensure application of Sofitel and Accor standards and standard operating procedures.
Ensure an outstanding quality of service.
Ensure compliance with food hygiene and food safety standards, including HACCP.
Recruit, train, and develop food and beverage team members.
Organize schedules and manage staffing levels.
Conduct performance evaluations.
Promote a culture of excellence and hospitality.
Develop and monitor the food and beverage budget.
Control food and beverage costs.
Optimize outlet revenue and profitability.
Analyze performance indicators, including revenue, costs, and productivity.
Maintain a high level of guest satisfaction.
Handle complaints and implement corrective actions.
Develop innovative concepts and memorable dining experiences.
Participate in the implementation of restaurant concepts.
Develop operational procedures.
Train teams before opening.
Ensure deployment of brand standards.

Description du poste

Le/La F&B Manager assure la gestion opérationnelle et financière de l'ensemble des points de vente restauration de l'hôtel (restaurants, bars, room service, banquets et événements) tout en garantissant les standards de luxe Sofitel et la satisfaction des clients.

Missions Principales :

Superviser les opérations quotidiennes des restaurants, bars et banquets.
Garantir l'application des standards Sofitel et Accor (SOP).
Assurer une qualité de service irréprochable.
Veiller au respect des normes d'hygiène et de sécurité alimentaire (HACCP).
Recruter, former et développer les Heartist F&B.
Organiser les plannings et gérer les effectifs.
Réaliser les évaluations de performance.
Promouvoir une culture d'excellence et d'hospitalité.
Élaborer et suivre le budget F&B.
Contrôler les coûts nourriture et boissons.
Optimiser les revenus et la rentabilité des points de vente.
Analyser les indicateurs de performance (CA, coûts, productivité).
Assurer un niveau élevé de satisfaction client.
Gérer les réclamations et mettre en place des actions correctives.
Développer des concepts innovants et des expériences gastronomiques mémorables.
Participer à la mise en place des concepts restauration.
Élaborer les procédures opérationnelles.
Former les équipes avant ouverture.
Assurer le déploiement des standards de la marque.

Qualifications

Profil Recherché :

Diplôme en Hôtellerie, Restauration ou Management.
Minimum 5 ans d'expérience dans un poste similaire en hôtellerie haut de gamme.
Excellente maîtrise des opérations F&B.
Compétences en leadership, gestion financière et service client.
Français et anglais professionnels.
Excellence du service et maitrise de l'art de recevoir.
Leadership inspirant.
Sens du détail.
Orientation résultats.
Passion pour la gastronomie et l'expérience client.

Informations supplémentaires

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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