A

AiPrise

Identity verification, fraud protection, compliance platform

Head of Customer Engineering

Full-Time
$175k - $225k/yr
Expert
San Jose, CA, USA
In Person
Engineering ManagementEngineering Leadership

About the job

Requirements
  • At least 10 years in solutions engineering, forward deployed engineering, sales engineering, or technical customer-facing leadership.
  • Experience scaling a customer-facing engineering function at a Series A to Series C B2B SaaS, infrastructure, or fintech company.
  • A track record of building a forward deployed engineering, solutions, or implementation function from scratch.
  • Deep comfort with application programming interfaces, integrations, and enterprise technical sales cycles; ability to read code, debug an integration, and whiteboard an architecture with a customer's engineering team.
  • Experience translating customer needs into product direction and holding ground in roadmap debates.
  • Comfort operating with ambiguity, speed, and high ownership.
Responsibilities
  • Lead, grow, and develop the forward deployed engineering team across the customer base.
  • Set standards for forward deployed work, including product knowledge, engineering judgment, and ownership of customer outcomes.
  • Define how forward deployed engineers are staffed against customers by tier, complexity, and region.
  • Build hiring loops, onboarding programs, and career paths for customer-facing engineers.
  • Own time to first verification as a primary company metric.
  • Design and run the end-to-end technical onboarding journey from contract signing to production launch.
  • Lead forward deployed engineers through integration architecture, workflow configuration, sandbox validation, and go-live for technical and non-technical customers.
  • Create handoff processes from sales to customer engineering to support.
  • Develop onboarding and integration playbooks that scale across small and medium-sized businesses, mid-market, and enterprise customers.
  • Advocate for customers inside the company.
  • Build a structured feedback loop that communicates customer requests, challenges, and expansion opportunities to product and engineering.
  • Translate customer feedback into prioritized product requirements supported by evidence.
  • Partner with product on roadmap decisions using deployment data and customer context.
  • Close the loop with customers when their feedback is delivered in the product.
  • Ensure customers have appropriate integration patterns, scalable workflow design, and configurations suited to their volume.
  • Own technical escalations from triage through resolution and postmortem.
  • Partner with engineering on customer-impacting incidents and drive urgent fixes.
  • Use artificial intelligence across the team, including agents to triage tickets, investigate issues, and accelerate integrations.
  • Build self-service resources, documentation, and tooling to help customers move quickly.
  • Partner with founders on customer strategy, deployment models, and scale.
  • Join key customer calls, proofs of concept, enterprise escalations, and critical incidents.
  • Influence tooling, staffing models, and service-tier definitions.
  • Represent customer engineering with customers, partners, and investors.
Desired Qualifications
  • Background in compliance, know-your-business, know-your-customer, fraud, payments, or regulatory technology.
  • Experience serving global customer bases including Latin America, Africa, Southeast Asia, and the Middle East and North Africa.
  • Experience deploying artificial intelligence tooling in a customer-facing engineering organization and informed views on where it works.
  • Experience running proofs of concept and technical evaluations against competitors.
  • Familiarity with Pylon, Linear, Intercom, or Zendesk.

About the company

AiPrise provides a unified compliance and identity verification platform. Its core product is a single API that connects with local identity vendors to verify identities, run fraud checks, and manage regulatory compliance, all through a centralized dashboard. The API aggregates data from regional sources to streamline onboarding, automate risk checks, and present results in one place. Revenue comes from subscriptions and per-verification fees. AiPrise serves financial institutions, fintechs, and global enterprises that need reliable cross-border compliance as they expand internationally. Differentiators include end-to-end coverage (identity verification, fraud protection, and compliance management) via a single API with localization for different regions, plus a streamlined onboarding experience for global expansion. The goal is to help customers grow internationally while meeting cross-border regulatory requirements and reducing fraud and AML risk.

Company Size

51-200

Company Stage

Series A

Total Funding

$14.6M

Headquarters

San Jose, California

Founded

2022

Get referred to AiPrise

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • September 2026 coverage expanded to 200+ countries and 100+ data sources.
  • Conduit cut onboarding from three weeks to 72 hours using AiPrise.
  • BlindPay automated 90% of KYC and KYB checks within its first month.

What critics are saying

  • Trulioo, Jumio, and Alloy compress pricing and enterprise trust in compliance workflows.
  • Registry coverage breaks in edge jurisdictions; February 2026 Japan lookups already regressed.
  • If onboarding accuracy slips, customers like CurrencyFair and Conduit can rip and replace.

What makes AiPrise unique

  • AiPrise unifies KYB, sanctions, AML, and fraud checks through one API.
  • Business Pre-fill spans 65+ countries and pulls registry data from official sources.
  • Website Agent 2.0 adds explainable approve-review-reject decisions for merchant onboarding.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Remote Work Options
  • Company Equity

Growth & Insights and Company News

Headcount

6 month growth

75%

1 year growth

75%

2 year growth

75%
FinTech Global
Aug 27th, 2026
AiPrise turns business onboarding into a single click.

AiPrise turns business onboarding into a single click. August 27, 2026 AiPrise has launched Business Pre-fill, a product built to shrink lengthy business onboarding forms down to two fields. Under the new system, an applicant supplies only their business name and country. AiPrise's matching engine then searches the relevant official company registry, disambiguates between similarly named entities and trading names, and pulls through the legal name, entity type, registration number, registered address, incorporation date and, where available, director and ownership details. The applicant simply reviews and confirms the pre-filled record rather than typing it in manually. Where no confident match exists, the process falls back to standard manual entry. The tool is live now in more than 65 countries, including the US, the EU, the UK, Singapore and Australia, through a single integration. Lengthy onboarding forms have long been a weak point for businesses that verify companies at scale. Applicants faced with dozens of fields covering registration numbers, tax IDs and registered addresses frequently abandon the process, while those who persist often introduce small errors, such as an outdated address or a trading name submitted in place of a legal one. These mistakes tend to surface later as failed verifications, requests for further information and manual registry checks by analysts, adding delay to approvals for applicants who were otherwise ready to convert. The difficulty compounds for businesses operating across borders, where identifier formats and requirements shift from one jurisdiction to the next. Business Pre-fill draws on the same registry infrastructure underpinning AiPrise's wider KYB platform, which provides direct access to official company registries and more than 100 data sources covering upwards of 500 million verifiable businesses globally. This allows the same integration to pre-fill records sourced from, among others, US state filings, Germany's Handelsregister, Singapore's ACRA and Australia's ASIC. Because the pre-filled data originates from official registries, it also feeds directly into AiPrise's KYB verification, ultimate beneficial ownership mapping, sanctions and anti-money laundering screening, and document checks, which the company says produces fewer mismatches and failed checks. Discrepancies between an applicant's submitted claims and registry records can also surface earlier in the process as a potential fraud indicator. The product targets organisations onboarding businesses across multiple countries, including fintechs, neobanks, payment platforms, marketplaces, lenders, and payroll and HR platforms. It is available immediately via the AiPrise API and hosted verification flows, with existing customers able to enable it using their current data structures. Enjoying the stories? Investors. The following investor(s) were tagged in this article.

FinTech Global
Dec 11th, 2025
CurrencyFair selects AiPrise to streamline global onboarding

CurrencyFair selects AiPrise to streamline global onboarding. CurrencyFair has partnered with AiPrise, a RegTech platform specialising in unified onboarding, fraud prevention and automated risk assessment. The collaboration was initiated to help CurrencyFair replace a fragmented network of KYC and KYB tools, accumulated as the business expanded into multiple jurisdictions, with a single platform capable of standardising onboarding, enhancing fraud controls and simplifying compliance workflows across more than 100 countries. CurrencyFair delivers cross-border money transfers, enabling customers to send and receive funds internationally with a focus on secure, compliant and efficient service. As the company has grown, it has had to manage increasingly complex regulatory requirements, numerous vendors and varied onboarding flows across regions. AiPrise provides a consolidated onboarding and fraud-control platform, allowing firms to verify individuals and businesses through one integration. Its technology connects to over 200 registries and data sources and creates unified customer profiles, risk scoring, ongoing monitoring and AI-supported case preparation for compliance teams. The partnership streamlines CurrencyFair's operations by replacing multiple vendor relationships, portals and review flows with a single system. AiPrise enables one risk score per profile by combining identity checks, registry information, sanctions screening, device and digital signals, making risk ratings more explainable and consistent. The platform also transforms onboarding from a one-off check into a continuous control. AiPrise monitors for updates such as new sanctions, changes in beneficial ownership, shifting registry data or behavioural risk patterns. This helps CurrencyFair stay ahead of fraudulent activity without adding extra manual workload. AiPrise's AI agents synthesise documents, extract fields and compile risk summaries, allowing analysts to focus on higher-risk decisions while retaining full control. The firms share a long-term focus on ensuring that international money transfers remain secure despite evolving fraud patterns and increasing regulatory expectations. By consolidating workflows and improving visibility, the partnership aims to support CurrencyFair as it enters new markets, launches new products and strengthens its risk framework. AiPrise CEO Chaitanya Sarda said, "Behind every transfer is a person or business that simply needs the money to arrive safely. CurrencyFair has built that trust over many years. Our role is to give their teams one platform to manage risk, compliance, and fraud, and to surface changes in risk as they happen, so they can stay ahead without slowing customers down." CurrencyFair president Jan Lorenc said, "Scammers are getting more sophisticated and expectations from regulators and customers continue to rise. Migrating from multiple vendors to AiPrise has strengthened our ability to prevent fraudulent accounts from being opened and to monitor risk across the customer lifecycle. It is one more way we make sure that people who choose CurrencyFair can move money across borders with confidence."

Cyber Defense Magazine
Oct 7th, 2025
AiPrise Raises $12.5M for Global Compliance

AiPrise, a Y Combinator-backed startup, raised $12.5M in Series A funding led by Headline to enhance its global compliance platform. The company streamlines KYC and KYB processes, reducing onboarding time from weeks to minutes across 150+ countries. AiPrise integrates data from 80+ registries and uses AI to automate compliance, enabling businesses to expand globally with ease. The funding will support product and team expansion to meet growing demand.

Rollee
May 12th, 2025
Rollee x AIprise: a partnership to expand access to high-quality Income & Employment data

That's why Rollee is proud to announce its latest partnership with AIprise, a US-based KYC and KYB platform helping fintechs automate compliance and streamline onboarding globally.

AiPrise
Nov 3rd, 2022
AiPrise

Build your Identity Verification stack with us