Commercial Sales Account Director
Posted on 3/22/2024
INACTIVE
Five9

1,001-5,000 employees

Cloud based call and contact center software
Company Overview
Five9's mission is to empower organizations to transform their contact centers into customer engagement centers of excellence. The company provides software for managing omnichannel customer interactions including voice, SMS, chat, email, social, video, and more.
AI & Machine Learning
Data & Analytics

Company Stage

Series D

Total Funding

$126.6M

Founded

2001

Headquarters

San Ramon, California

Growth & Insights
Headcount

6 month growth

5%

1 year growth

14%

2 year growth

26%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Lead Generation
Cold Calling
Salesforce
CategoriesNew
Sales & Account Management
Customer Success Management
Field Sales
Strategic Account Management
Requirements
  • Minimum of 5 years of successful sales experience
  • Experience in CCaaS and/or SaaS with agent count of 100 - 3,000
  • Ability to work independently and as part of a team in a fast-paced environment
  • Success selling at the C-level
  • Documented track record of sales excellence
  • Proven sales hunter and closer
  • Superior professional presence and business acumen
Responsibilities
  • Establish strong customer relationships and understand their business needs
  • Collaborate with the Five9 team to develop sales strategies
  • Identify opportunities to upsell additional Five9 products or services
  • Stay informed about industry trends, market dynamics, and competitor activities
  • Generate business opportunities through networking and cold-calling
  • Meet and exceed sales quotas
  • Own the sales cycle from lead generation to closure
  • Maintain account and opportunity forecasting within Salesforce (SFDC)
  • Self-generate leads from personal connections and networking events
  • Ensure 100% customer satisfaction and retention