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Toll Group

Global logistics and transport solutions

Ocean Freight Customer Service Coordinator

Logistics & TransportationConfirmed live in the last 24 hours
Full-timeShenzhen, Guangdong Province, ChinaNo salary listedIn-person

About the Job

Requirements

  • An associate degree or higher; international logistics, international trade, e-commerce, or marketing is preferred.
  • At least one year of experience in the same or a similar role.
  • English proficiency at CET-4 level, with competent English listening, speaking, reading, and writing.
  • Proficiency with office software such as Microsoft Word and Excel.
  • A strong sense of responsibility, practicality, integrity, diligence, communication, expression, comprehension, learning, customer service, and teamwork abilities.
  • Must be entitled to work in China and prepared to undertake pre-employment checks, including a criminal history check and medical examination.

Responsibilities

  • Follow up on operational processing for the company’s ocean-freight business orders.
  • Check, prepare, and file various documents.
  • Prepare and check bills, assist with collections, and release documents and cargo.
  • Maintain relationships with company customers and partners.

About the Company

Toll Group

Global logistics and transport solutions

Toll Group is a global logistics and transport company that helps move goods and supply chains for thousands of customers. It provides a wide range of services across logistics, transport, and supply-chain management, supported by 16,000 team members across 500 sites in 29 markets and a forwarding network spanning 150 countries. Its solutions work by coordinating freight, warehousing, distribution, and related services to move items such as food, fuel, medicine, and other essentials, with expertise meant to solve customers’ logistics challenges end-to-end. Toll differentiates itself through its long history (over 130 years), large global network, broad service footprint, and backing by Japan Post, enabling scale and local service with the autonomy to respond quickly to customer needs. Its goal is to help move the businesses that move the world by expanding its global reach and empowering teams to deliver reliable, connected logistics that keep communities thriving.

Company size
10,001+
Company stage
Acquired
Total funding
Not listed
Headquarters
Melbourne VIC, Australia
Founded
1973

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