Inbound/Outbound Marketing Representative

Overview

The Inbound / Outbound Marketing Rep is focused on the development and conversion of contacts to leads and leads to customers through FSG’s marketing channels. The Inbound / Outbound Marketing Rep will work to both gain new contacts and develop existing ones to the point of conversion from contact to lead and lead to customer.

Responsibilities

• Answer incoming sales calls.
• Make outbound calls to listed leads and contacts.
• Generate interest through conversations started through phone calls, emails, and other campaign strategies.
• Gather basic information from prospective customers and enter into lead management software.
• Follow up with inbound inquiries to encourage engagement, provide helpful content, and schedule product demonstrations.
• Support marketing team with day-to-day activities.
• Daily follow-up phone calls with leads.
• Assist Marketing team with other ad-hoc marketing-related activities and projects.

Qualifications

• Exceptional communication and interpersonal skills.
• Exceptional telephone conversation skills.
• Experience in a call center environment is a plus
• Experience in a customer service environment is a plus.
• Excellent organizational skills.
• Focused, energetic, and driven
• Ability to interact with internal peers and management
• Proficient in GSuite and MS Office (Word, Excel, PowerPoint).
• Ability to prioritize assignments to anticipate and meet multiple deadlines.
• Detail- and results-oriented self-starter with disciplined workflow practices.
• Creative thinker with the skills to analyze marketing challenges and develop effective marketing solutions.
• Demonstrate initiative and a positive proactive mindset.
• Must work independently and with a group of peers.

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.