Human Resources Operations Intern

Overview

IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identity, and access control. Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions top independent benchmarking for accuracy, fairness and scalability. These exacting standards enable our clients to build safer, fairer societies where people can live, interact, and move about freely. With 4000+ employees around the world and 150+ partners worldwide, we offer more than just a job - we provide a dynamic environment where innovation thrives, opportunities abound, and your talents are valued. Be part of a global leader shaping the future of biometric based technology. Learn more here.

Responsibilities

The HR Operations Intern will support HR technology, data management, and process improvement initiatives. The intern will be an integral member of the HR team and will provide administrative support to staff. This position offers hands-on experience with enterprise HR systems, project support, and HR technology solutions while working closely with the HR Operations team.

Responsibilities:

• Assist with testing HR system enhancements, workflow changes, and configuration updates.
• Document testing results, track issues, and help maintain project and enhancement trackers.
• Support HR chatbot initiatives by reviewing content, validating responses, testing user scenarios, and identifying knowledge gaps.
• Analyze chatbot usage trends and help prepare dashboard summaries and presentation materials.
• Create and maintain spreadsheets, reports, and trackers using Microsoft Excel and related tools.
• Assist with process improvement projects aimed at increasing efficiency and improving the employee experience.
• Participate in special projects involving HR technology, automation, reporting, and employee experience improvements.
• Provide general administrative support to the HR Operations team as assigned.

Qualifications

• Must be enrolled as a junior, senior, or master's student in a college program.
• Communication Skills: Strong verbal and written communication skills; ability to handle confidential information, and articulate policies clearly.
• Organizational Skills: Must be able to manage multiple tasks and projects simultaneously while maintaining attention to detail.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with HR management software.
• Interpersonal Skills: The ability to work well in a team and collaborate effectively with HR professionals and other departments.
• Problem-Solving Skills: Should be able to identify issues and provide effective solutions, particularly in administrative tasks.

Important Dates: 

Start Date: May 17, 2027

End Date: Aug 6, 2027

Note: This is a hybrid role, you must be able to travel to the office.

The US hourly rate for this position is $20.