Full-Time

Global Enablement Program Manager

Technical Sales Role Excellence, Remote

Posted on 4/26/2024

Splunk

5,001-10,000 employees

Data integration and security platform

AI & Machine Learning

Data & Analytics

Cybersecurity

Senior

Remote in USA

Required Skills

Sales

Requirements

Deep technical understanding of Splunk products and solutions
Minimum of 5-7 years of Technical Sales/Sales Engineering experience
Critical thinking, outstanding writing and editing, impeccable planning, and strong relationship-building skills
Operational skills with the ability to vision and build scalable, repeatable programs
Project management and change management skills with experience working with a sales ecosystem
Able to represent concepts, vision, and objectives, communicating across enablement organizations and business partners, supporting the building of role-relevant learning experiences
Ability to identify and communicate gaps or areas of improvement in Technical Sales Enablement Journey
Well-organized, tenacious and persistent; able to lead multiple projects and results while prioritizing in a high-pressure, often changing environment. An entrepreneurial, problem-solving attitude and growth mindset

Responsibilities

Equip Technical Sellers with the knowledge and skills required by their global role definitions
Build credibility and relationships with Technical Sales teams
Collaborate with key stakeholders, including technical sales leadership, Splunk EDU/Technical Enablement, HR, and other GTM teams to align and integrate the Technical Seller Journey with broader Splunk initiatives
Define success metrics for the Technical Sales Role Excellence Program and collaborate with the Global Field Enablement & Sales Operations teams to develop and maintain dashboards and reports to track progress towards success
Use data to identify gaps and lead changes to improve completion, sentiment, and performance
Routinely audit and drive updates of Technical Seller learning paths, resources, and materials
Drive the adoption of the Splunk Unified Engagement Model within Technical Sales organization to ensure a consistent customer experience
Use your understanding of the Technical Seller's role in Splunk sales processes and methodologies to help refine, influence, and advocate for their roles in current and future sales-related initiatives

Description

Splunk is here to build a safer and more resilient digital world. The world’s leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it’s our people that make Splunk stand out as an amazing career destination and why we’ve won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

Role

The Global Program Manager, Technical Sales Role Excellence position is a global, hands-on role that involves working closely with Technical Sales leadership, Technical Enablement, Go-to-Market and other cross-functional partners. The role’s primary focus is improving the effectiveness of Splunk Technical Sellers which has a direct impact on customer satisfaction and success.

This role is ideal for an experienced Technical Seller or Technical Enablement Program Manager who thrives in a high-growth, fast-paced, highly collaborative, matrixed environment who is committed to delivering engaging, agile, scalable, and most importantly, impactful learning experiences. This individual works with flexibility, attention to detail, and a positive “can do” attitude. While the primary responsibility is not training delivery, applicants should be natural facilitators and collaborators. Join our team to super charge our Technical Sales enablement efforts and programs!

As the Global Program Manager, Technical Sales Role Excellence, you will define the Technical Seller’s journey from onboarding to role excellence. Your work will provide a strong start for new Technical Sellers and continuous support for tenured Splunkers, so they can build and develop their expertise throughout their Splunk career.

Responsibilities:

Equip Technical Sellers with the knowledge and skills required by their global role definitions
Build credibility and relationships with Technical Sales teams
Collaborate with key stakeholders, including technical sales leadership, Splunk EDU/Technical Enablement, HR, and other GTM teams to align and integrate the Technical Seller Journey with broader Splunk initiatives
Define success metrics for the Technical Sales Role Excellence Program and collaborate with the Global Field Enablement & Sales Operations teams to develop and maintain dashboards and reports to track progress towards success.
Use data to identify gaps and lead changes to improve completion, sentiment, and performance
Routinely audit and drive updates of Technical Seller learning paths, resources, and materials
Drive the adoption of the Splunk Unified Engagement Model within Technical Sales organization to ensure a consistent customer experience
Use your understanding of the Technical Seller’s role in Splunk sales processes and methodologies to help refine, influence, and advocate for their roles in current and future sales-related initiatives

Requirements:

Deep technical understanding of Splunk products and solutions
Minimum of 5-7 years of Technical Sales/Sales Engineering experience
Critical thinking, outstanding writing and editing, impeccable planning, and strong relationship-building skills
Operational skills with the ability to vision and build scalable, repeatable programs
Project management and change management skills with experience working with a sales ecosystem
Able to represent concepts, vision, and objectives, communicating across enablement organizations and business partners, supporting the building of role-relevant learning experiences
Ability to identify and communicate gaps or areas of improvement in Technical Sales Enablement Journey
Well-organized, tenacious and persistent; able to lead multiple projects and results while prioritizing in a high-pressure, often changing environment. An entrepreneurial, problem-solving attitude and growth mindset

Nice-to-have Qualifications

We’ve taken special care to separate the must-have qualifications from the nice-to-haves. “Nice-to-have” means just that: Nice. To. Have. So, don’t worry if you can’t check off every box. We’re not hiring a list of bullet points–we’re interested in the whole you.

Demonstrated experience leading technical onboarding program design, development, and deployment successfully with measurable results at a mid to large-size fast-growing tech company
Experience integrating domain/industry, technical, product, and professional skills into a learning journey
Technical sales enablement experience in a fast-growing software organization

Splunk is an Equal Opportunity Employer

At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

Note:

Base Pay Range

SF Bay Area, Seattle Metro, and New York City Metro Area

Base Pay Range: $132,000.00 - 181,500.00 per year

California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts

Base Pay Range: $118,800.00 - 163,350.00 per year

All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.

Base Pay Range: $105,600.00 - 145,200.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk’s Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com.

Thank you for your interest in Splunk!

Splunk

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Website

View Company Profile

Splunk offers a Unified Security and Observability Platform that integrates data from hybrid, multicloud environments to enhance resilience and security through accurate threat detection, rapid investigations, and automated response. The platform provides real-time visibility and troubleshooting, focusing on security and reliability.

Company Stage

M&A

Total Funding

$1.4B

Headquarters

San Francisco, California

Founded

2003

Growth & Insights

Headcount

6 month growth

↑ 0%

1 year growth

↑ 2%

2 year growth

↑ 7%

Benefits

Medical, dental and vision insurance plans for regular, full-time U.S. employees — choose the best plans for you and your family. Plus: Health Savings Account (HSA), Life insurance and survivor benefits, Flexible Spending Accounts (FSA), Business travel and accident insurance, Voluntary Critical Illness & Hospital Indemnity

Eligible employees enjoy: 401(k) Plan with a company match, Employee Stock Purchase Plan (ESPP), Equity awards, Bonus or commission program

We support you and your family: Paid parental leave, Mother rooms and wellness rooms, Family Planning

Your work/life balance is important to us, that's why we offer: 16 company holidays, 15 vacation days, 10 sick days, 10 bereavement days, 5 volunteer days

Ensuring our employees' success goes beyond insurance plans: Education reimbursement, Electric car charging stations, Employee Assistance Program (EAP), Stocked kitchens, Gym discounts/onsite fitness centers, Pet insurance discount, Student loan resources, Cool workspace with collaborative environments, 529 College Savings Plan