Outreach & Enrollment Specialist

Overview

Who We Are:

For 140 years, National Louis University has been driven by one core belief: education changes lives. Since our founding, we've stayed grounded in the values of innovation, access, excellence, and equity, and we've never wavered from the idea that education is the greatest lever for social and economic mobility. We are a student-focused community built on continuous improvement and a genuine commitment to serving those we teach. Through education, we empower change and build stronger, healthier communities. Our hard-working team runs on collaboration and mutual respect, for one another and for every student we serve. 

What You Will Do:

This position will be responsible for executing the Enrollment and Outreach strategic plan to meet and exceed new student enrollment goals. As such, primary job functions for this position include: 1) building relationships with school and outside organization partners 2) participating and conducting local and regional recruitment events and 3) working with students to ensure they successfully move through the enrollment process.

Essential Responsibilities

• Maintains a high level of knowledge regarding program and the enrollment process and is able to communicate, both orally and in written form, NLU’s admission requirements, program offerings, basic financial aid requirements, and scholarship opportunities with any prospective students as well as stakeholders.
• Contacts prospective students and determines their educational need. Assess and promptly responds to the needs and concerns of prospective students, via email, social media, phone and in person. Monitor systems tasks list to ensure all inquiries and tasks are completed in a timely manner. Meet or exceed high contact strategy plan.
• Prepares reports of activities and tracking of prospects' and suspects' inquiries, applications, and student outcomes up to and including enrollment.
• Builds relationships and act as the primary point of contact for partners to build knowledge of NLU community and generate inquiries. Actively pursues new educational partners for NLU through outreach and networking activities.
• Develops and maintains a network of relationships that will serve to increase enrollment, such as alumni, current students, the business community, professional organizations, and student groups. Actively plans, attends and documents attendance at information sessions, school and district events, education fairs and community events.
• Provides feedback and recommendations to management regarding recruiting strategies, customer service, communication, and recruitment programs.

Qualifications

• Bachelor's degree required.
• 1-3 years of experience working with students in an educational setting and/or experience in a sales environment.
• 1-3 year of experience with Microsoft Word, Excel and PowerPoint. Additionally experienced Student Information Systems. Knowledge of social media tools such as Instagram, Snapchat, Facebook and Twitter.

NLU Inclusion Statement:

National Louis University is deeply committed to serving its community, advancing access and equity, and ensuring that all individuals are welcomed and valued.  We are dedicated to fostering a culture where diversity, equity, and inclusion remain at the core of who we are. These are more than just words to us: they are truly a way of life for the NLU community. We recognize that differences in abilities, age, ethnicity, gender (identity and expression), race, religion, sexual orientation, socio-economic status, and background bring richness to our work environment. We affirm diverse perspectives, innovative contributions, and authentic presentations of self from every member within the NLU community. We believe inclusion is grounded in the actions we intentionally take each day. Our goal is to inspire and empower NLU employees and community members to cultivate an environment where we collectively focus on uplifting and advancing our institutional culture.

Compensation and Benefits

At National Louis University, we offer our employees an innovative environment to work together and inspire the ideas that will make an impact. As our external environment changes, our employees are provided the opportunities and tools needed to grow both personally and professionally to remain successful. NLU employees and dependents are offered a wide range of benefits, including but not limited to, Health Insurance benefits, Retirement benefits, Paid Time Off and Educational Opportunities. Additional information regarding full-time staff benefits can be found here.

The salary range of the grade for this position is $48,431 to $67,803 annually.  Compensation decisions are dependent upon the facts and circumstances of each position and candidate.  Offers are based on multiple factors permitted by law, including but not limited to: budgetary considerations, job-related knowledge/skills, experience, market considerations, tenure and standing with the university (applicable to current employees), and internal equity.

Application Instructions

Please Include the following along with your application:

• Resume (Required)
• Cover Letter (Optional)
• NLU Employees please also submit an Internal Posting Form