N

Nordstrom

Full-line department store retailer

Seasonal Commission Sales - Shoes

Retail SalesConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USA$12.80 /hrIn-person

About the Job

Requirements

  • A genuine passion for fashion, styling, and customer experience.
  • A self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Comfort with technology and digital selling tools.
  • The ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs, including evenings, weekends, and peak periods.
  • Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and sometimes awkwardly shaped items, including reaching to lift them above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Offer honest, confident style and fit feedback that earns trust and drives loyalty.
  • Set and achieve personal sales goals, and stay accountable to results.
  • Keep the department customer-ready, including stocking, re-merchandising, price markdowns, merchandise recovery, and participating in the bi-annual inventory count.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help the department stay productive.
  • Build lasting customer relationships using the 2-2-2 Method, Nordy Club enrollment, and Personal Book for tracking customers and personalizing outreach.
  • Provide personalized shoe service by understanding customer preferences, presenting curated selections, assisting with fit, buckling and lacing, and creating a seamless experience.
  • Support customers with product expertise, backed by fit specialists and a stockroom designed for the department's needs.
  • Work a flexible schedule based on business needs, including evenings, weekends, and holiday or event shifts; occasionally support other departments.

About the Company

Nordstrom

Full-line department store retailer

Nordstrom operates as a department store chain in the United States and Canada that sells clothing, shoes, accessories, beauty products, and other fashion items. It offers a mix of brands and its own lines through many stores and online platforms, aiming to help customers find outfits and items that fit their style and budget. The shopping experience centers on customer service, a curated selection, and convenient access across channels, including in-store and digital shopping. Unlike many retailers, Nordstrom emphasizes service and customer care to guide purchases and returns, as well as a long-standing commitment to evolving with fashion trends across a full-line retail model. The company’s goal is to be a leading, widely accessible fashion retailer known for reliable service and a broad, carefully chosen assortment across multiple product categories.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
1901

Recently Posted Jobs

Explore more opportunities at Nordstrom

See more jobs